kubaw | 2018-11-07 08:52:29 UTC | #1
Hi, I'm trying to manage recordings, and i've noticed a weird behaviour. I'm downloading recordings metadata via `
var recordings = recApi.GetConversationRecordingmetadataWithHttpInfo(conversationId)
` , and I'm getting different amount of recordings for this conversation. Tha same happens, when I'm trying to reproduce this behaviour via web browser and https://developer.mypurecloud.de/developer-tools. For example (from chrome developer tools):
Requests URL: https://api.mypurecloud.de/api/v2/conversations/77e58803-453f-4f4a-bf51-b97413e0e802/recordingmetadata
First request: ININ-Correlation-Id: e2291549-1fd0-4177-8cc2-902758501629 ResponseData: array of 2 recordings
Second request: ININ-Correlation-Id:79f7f62d-76c9-49ff-9656-a3b95864c964 ResponseData: array of 10 recordings
is there ANY way to be sure, that i have list of all recordings for this conversation?
tim.smith | 2018-11-07 13:58:33 UTC | #2
Hm, the API shouldn't be returning different data when you make the same request. Please open a case with PureCloud Care to investigate.
system | 2018-12-08 13:58:36 UTC | #3
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