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  • 1.  Rule Management (Blocked System Wrap Up Codes)

    Posted 01-15-2025 08:56
    No replies, thread closed.

    Good Morning,

    Does anyone know of a way to view or be alerted when a dialer rule blocks a record?

    Outside of Export/Downloading or clicking Edit Contacts I dont see any other way to view these instances.

    The Event Viewer also works but theres no way to easily pull the info.

    Appreciate any recommendations on this.


    #Outbound

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    Zach Zemolong
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  • 2.  RE: Rule Management (Blocked System Wrap Up Codes)
    Best Answer

    Posted 01-15-2025 09:46
    No replies, thread closed.

    Hello Zach, 

    Im thinking you might be able to do this using our notifications. But as far as out of the box Exporting/Downloading is the way. 

    I would be interested in seeing what the rest of the community has to offer though on this.

    Cheers, 



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    Cameron
    Online Community Manager/Moderator
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