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  • 1.  Salesforce Click to dial

    Posted 06-05-2025 19:25

    Venu_Gopal | 2024-03-22 21:02:50 UTC | #1

    Hello,

    How do you attach participant data for click to dial in Salesforce? We need the Salesforce record Id relating to Lead and Contact for our reporting purposes.

    I dont see any info in this article: https://help.mypurecloud.com/articles/use-the-extension-points-to-customize-click-to-dial/

    Any help is appreciated?

    Best Regards, Venu


    system | 2024-04-22 21:03:15 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 25379