Genesys Cloud - Main

Hi all,

I am trying to Fax docuemnt from Sales Force through Genesys CTI. But I am getting error (Endpoint is incorrect) , here is my Apex class :

String clientId = 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx';
String clientSecret = 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx';
HttpRequest req = new HttpRequest();
req.setMethod('POST');
req.setHeader('Authorization', 'Basic ' +
  EncodingUtil.base64Encode(Blob.valueOf(clientId + ':' + clientSecret)));
req.setHeader('Host','https://apps.usw2.pure.cloud/oauth');
req.setHeader('content-type', 'application/x-www-form-urlencoded');
req.setEndpoint('https://apps.usw2.pure.cloud/oauth/token');

 req.setBody('grant_type=client_credentials');

 Http http = new Http();

try{
    HTTPResponse res = http.send(req);
    System.debug('value of Status code: ' + res.getStatusCode());
    System.debug('value of res: ' + res.getBody());

} catch(System.CalloutException e){
    // do something useful here
}

Any thoughts , will be appreciated.

Thanks

So, a couple of things here.  First the API endpoint should be https://api.<region>.  You are in the US West region according to the above, so I would assume you should be calling https://api.usw2.pure.cloud.  The Token APIs are /oauth/token, 

Here is the URL:  Grant - Client Credentials (genesys.cloud)

Once you get the Token, you can then call the Fax API. 

Hi all,

I am trying to Fax docuemnt from Sales Force through Genesys CTI. But I am getting error (Endpoint is incorrect) , here is my Apex class :

String clientId = 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx';
String clientSecret = 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx';
HttpRequest req = new HttpRequest();
req.setMethod('POST');
req.setHeader('Authorization', 'Basic ' +
  EncodingUtil.base64Encode(Blob.valueOf(clientId + ':' + clientSecret)));
req.setHeader('Host','https://apps.usw2.pure.cloud/oauth');
req.setHeader('content-type', 'application/x-www-form-urlencoded');
req.setEndpoint('https://apps.usw2.pure.cloud/oauth/token');

 req.setBody('grant_type=client_credentials');

 Http http = new Http();

try{
    HTTPResponse res = http.send(req);
    System.debug('value of Status code: ' + res.getStatusCode());
    System.debug('value of res: ' + res.getBody());

} catch(System.CalloutException e){
    // do something useful here
}

Any thoughts , will be appreciated.

Thanks