Genesys Cloud - Main

Hi all,

I need to add bottom on  web message flow to request  or schedule callback  using data action (CallBack API) and iam facing error on authentication below

do i need extra step to use this API?

or what the best way with correct parameter and URL to use this API ?

#Integrations

------------------------------
Mohammad

Genesys Partner
------------------------------

HI Mohammad. 

I saw this issue many time. Be sure your data action has the right Credential, you may need to use a new Client Id and Client Secret credential . that should take care of this issue. 

------------------------------
Bassel Nafaa
Prospero Management Services, LLC.
------------------------------