Genesys Cloud - Main

IT'S HERE!
The newest episode of the Q&A Show includes an incredible demo from @Gemma Alvarez and @Mitch Hoover about Genesys Cloud Bot Flows. There's so much to discover on this new AI bundle that's out now, so be sure to tune-in and see how you can benefit from this cool new package.

Also in this episode, @Matt Lawson also gets us pumped about the new Trivia Tower events that are happening bi-weekly until the end of the year AND we give you a sneak peek on how you can win BIG if you participate! To get started, head on over to the Trivia Tower page and participate in the "Not-So-Scary" trivia happening now! You have until Monday, Oct. 24^th at 9am to get your answers in and we've got some amazing prizes up for the person who wins. You can check out the items we carefully curated just in time for the holidays here on the Prize Wall. (Can you say "Air Fryer?!)

 If you have any questions about the Digital Bot Flows discussed in the latest Q&A episode, drop a post in this thread and we'll get it answered for you ASAP. 

 

We can't wait for you to discover all that's happening right now at Genesys. Thanks for tuning in!

#GenesysCloudCXQAEpisode

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Nicole Milliken
Genesys - Employees
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@Natalie Nobles, @Robert Wakefield-Carl, @Cherri Lindquist, @Joel Krause, and @Javier Del Olmo Gil - you may see yourself in the beginning of the new Q&A Show! Thank you for helping me out with the Prize Wall video :)

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Nicole Milliken
Genesys - Employees
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Hi Team,

What's the best way to migrate existing Intents / Utterances and Slots from a Bot Flow to a Digital Bot Flow?

Looks like there's no easy way to export then import existing configuration (only import from Intent Miner).

Cheers,

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Jeff
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