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IT'S HERE!The newest episode of the Q&A Show includes an incredible demo from @Gemma Alvarez and @Mitch Hoover about Genesys Cloud Bot Flows. There's so much to discover on this new AI bundle that's out now, so be sure to tune-in and see how you can benefit from this cool new package.Also in this episode, @Matt Lawson also gets us pumped about the new Trivia Tower events that are happening bi-weekly until the end of the year AND we give you a sneak peek on how you can win BIG if you participate! To get started, head on over to the Trivia Tower page and participate in the "Not-So-Scary" trivia happening now! You have until Monday, Oct. 24th at 9am to get your answers in and we've got some amazing prizes up for the person who wins. You can check out the items we carefully curated just in time for the holidays here on the Prize Wall. (Can you say "Air Fryer?!)
If you have any questions about the Digital Bot Flows discussed in the latest Q&A episode, drop a post in this thread and we'll get it answered for you ASAP.
We can't wait for you to discover all that's happening right now at Genesys. Thanks for tuning in!
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.