Genesys Cloud - UI New Features

 View Only

Sign Up

  • 1.  The Genesys Webinar on the New Navigation Experience Is Here!

    Posted 08-07-2025 06:15
    Edited by Zoltan Juricskay 09-09-2025 09:02

    This post redirects to the central communication hub for the new navigation experience. Please follow the link to continue the discussion.

    https://community.genesys.com/discussion/new-unified-navigation-experience-coming-to-genesys-cloud



  • 2.  RE: The Genesys Webinar on the New Navigation Experience Is Here!

    Posted 08-13-2025 14:53
    Edited by Melissa Callender 08-13-2025 14:53

    Hey @Zoltan Juricskay -  our organization is interested in joining the Beta (for our Production and Dev environments). 

    The reason for this is that we will be onboarding new agents (in the coming weeks)  and would like for the new UI to be their experience rather than the current version. 

    Can we make this work



    ------------------------------
    Melissa Callender
    Senior Operations Specialist
    Ontario Teachers Pension Plan
    ------------------------------



  • 3.  RE: The Genesys Webinar on the New Navigation Experience Is Here!

    Posted 08-14-2025 06:06

    Hi Melissa,

    Certainly! Our Beta is already advertised on Beta HQ, and if everything goes as planned, we will open enrollment on August 18. Please check Beta HQ for next steps.

    Regards,
    Zoltan



    ------------------------------
    Zoltan Juricskay
    Product Manager
    Genesys - Employees
    ------------------------------

    Original Message


Related Content