Hello community,
I'm having an issue with the Interaction Widget in my application. As the title says, if the widget isn't manually closed during an interaction (by clicking "Close"), it will automatically load again on every subsequent interaction when the incoming interaction is opened. Is there any way to prevent this-to have it disabled by default until the agent explicitly enables it? And for this to apply to every interaction?
The only thing I've found so far is to add the following to the advanced configuration:
"lifecycle": {
"ephemeral": true,
"hooks": {
"stop": true
}
}
However, this didn't help-the widget still behaves the same way. Is this normal behavior, or could my application be causing the issue?
#Integrations------------------------------
Adam Kałuża
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