So, in your estimation, tough means that no one answered them in some time. I would rather see Genesys speak to some of the ones that have 16-20 replies where real discussion takes place. I'll challenge you to find zero answered questions for the next one!
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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
https://www.Avtex.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 09-06-2022 15:58
From: Nicole Milliken
Subject: The Genesys Cloud Q&A Show: The Above Average Joes Answer Your Tough Questions!
They're baaaaccck!
@George Ganahl and @Patrick Johnson two Pro Services Principal Consultants, or also known as our very own "Above Average Joes," tackle some very difficult community questions ranging the gamut of topics including:
2:38 - Q1 Flow Triggers
9:20 - Searching Outbound Email Interactions
15:25 - Tagging Callback Interactions
19:39 - Busy Fax Signal
26:21 - Dialogflow Delays
29:53 - Recall Attempts
33:13 - Call Recording Policy
39:22 - Schedule Callbacks
42:40 - Custom Contactable Time Sets
We also highlight a new website revamp that, if you leave your valuable feedback, could score you a prize from our amazing Prize Wall!
This Q&A Show doesn't get any meatier than this. Let us know in the comments below if this episode sparks even more questions or entices you to comment on your experiences dealing with the topics listed above. We'd love to hear your thoughts and/or get an answer for you. Enjoy the show!
#GenesysCloudCXQAEpisode
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Nicole Milliken
Genesys - Employees
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