To help ensure there are no gaps in knowledge before attending our Instructor Led Training (ILT) and Workshop courses, the Beyond team has updated the prerequisite information for each course on the Beyond website. We've also included a note about these prerequisites to the confirmation emails you receive upon enrollment. In addition, we've identified the necessary courses and provided the hyperlinks to each course page. We highly recommend familiarizing yourself with specific Genesys Cloud topics or suggested courses, before enrolling. We hope these updates enhance your experience and make it smoother as you engage with our course content.
Interested in learning more? Comment on this tread and an expert will get back to you or, visit the Beyond Website for details.
#Certification#GenesysCloud#Training------------------------------
Melissa Talamonti-Clark
Genesys - Employees
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