Discussion Posts

Thread Subject Replies Last Post Community
Agentless Email, Email Alert Workflow, External
   
5 21 minutes ago by Elisson Fernandes
Original post by Eric Callagher 		Genesys Cloud - Main
📢New Feature - Start time variance across all Weeks of the Planning Period and Enable Flexible Activities to be relative to the Shift End Time
   
5 2 hours ago by Wendy Dodson
Original post by Paul Wood 		Workforce Engagement Management
Call Audio action / Audio Connector not visible in Architect after installation and publish
   
1 2 hours ago by Elisson Fernandes
Original post by Husein Nasution 		Genesys Cloud - Developer Community
Calls dropping regularly for users. Disconnect type shown as ERROR.
   
1 4 hours ago by Jason Kleitz
Original post by Jason Tran 		Genesys Cloud - Main
In the Salesforce CTI can see an error occurred message.
   
2 4 hours ago by Jason Kleitz
Original post by Abhishek Shetty 		Genesys Cloud - Main
Genesys Cloud: Enhancing the new navigation experience with improved accessibility in the user settings menu
   
2 4 hours ago by Jason Kleitz
Original post by Andrea Nadeau 		Genesys Cloud - Main
Configure frequency for survey delivery
   
0 4 hours ago by Mark Whitchurch Genesys Cloud - Main
Deleted 'Pending' Evaluations
   
1 4 hours ago by Jason Kleitz
Original post by Esther Blakelock 		Genesys Cloud - Main
Unable to View Billing Split by Business Unit
   
3 5 hours ago by Jason Kleitz
Original post by Praveen Kumar 		Genesys Cloud - Main
Textbots Search API – Incorrect Multiple BotType Results for a Single Bot Flow ID
   
0 6 hours ago by Developer Community Genesys Cloud - Developer Announcements!
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