I have 6 kids. Whether I'm working or not working, every day is all about survival. ------------------------------ Seean Weaver MAPFRE USA - Telecom Analyst ------------------------------

Hi Evan Well, I have 3 very energetic children, so when I stop working, I need to give them attention haha... the 4-year-old has SO MUCH energy. But what I do whenever I can and whenever my 11-year-old son lets me, is play WarZone ...

Great suggestion, thank you @Jeroen van der Sandt ! There is clearly something going on. ------------------------------ Efrain Ramirez x ------------------------------

Hi Srikanth Share with us what happened with the audio loop; this may help others in the future with the same problem. ------------------------------ Kaio Oliveira GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM PS.: I apologize if there ...

@Zoltan Juricskay , Am I interpreting that correctly that there will be one more click required to change presence? We use a number of secondary presences, so the current workflow is click the avatar, click the primary presence, then click the secondary ...

For our contact center serving survivors of domestic and intimate partner violence, the song has to be Gloria Gaynor's "I Will Survive". I conveys strength and resilience in the face of abuse. [Verse 1] At first I was afraid, I was petrified Kept ...

Hello Jaganathan, The v2.analytics.users.{id}.aggregates topic provides user metrics, such as agent routing status, in 30-minute intervals via EventBridge notifications, but these are only generated when a status change occurs and may not be sent for ...

Hello Shane, Based on the issue described, this appears to be related to email filtering at your organization's gateway rather than a Genesys Cloud configuration problem. Since emails from your FedRAMP subdomain and other AWS SES sources are being ...

Thank you @Jeroen Van der Sandt ------------------------------ Phaneendra Technical Solutions Consultant ------------------------------

Thank you @Kaio Oliveira ------------------------------ Phaneendra Technical Solutions Consultant ------------------------------