Genesys Cloud - Main

Thread Subject Replies Last Post Community
Message - Skill based internal transfers
   
2 12 minutes ago by Dan Wong Genesys Cloud - Main
checking the DNIS numbers before recive the call from Client
   
7 44 minutes ago by Catherine DUPIRE
Original post by Reham Alzeer 		Genesys Cloud - Main
Skill Based Routing based on DNIS
   
2 53 minutes ago by Cameron Tomlin
Original post by Matt Asselin 		Genesys Cloud - Main
Alert Notification on Supervisor Screen for Specific Wrap-Up Code Trigger
   
2 an hour ago by Adesh Jadhav Genesys Cloud - Main
Deprecation of the Overview (Evaluation) page
   
50 an hour ago by Angel Calloway
Original post by Herrick Mai 		Genesys Cloud - Main
Connect Back to IVR
   
5 2 hours ago by Christian Karpp
Original post by Manojkumar G 		Genesys Cloud - Main
Problem with outgoing WhatsApp calls marking contacts as uncallable after they have already been contacted.
   
3 3 hours ago by Cameron Tomlin
Original post by Miguel L. Portugues 		Genesys Cloud - Main
Recall multiple times the same number before next contact on preview campaign
   
4 4 hours ago by Kevin Goodwin
Original post by Alvaro Ruiz Canser 		Genesys Cloud - Main
Outbound - Bulk upload of contacts to contactlist via API
   
1 4 hours ago by Cameron Tomlin
Original post by Raghunandan HM 		Genesys Cloud - Main
Merging 2 ACD calls.
   
3 4 hours ago by Christoph Domaschke
Original post by Andrew Lagarde 		Genesys Cloud - Main
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