Genesys Cloud - Main

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AI + End Customer = A Brave New World of Interactions --- let's talk measurement!
   
0 an hour ago by Heather Roth Genesys Cloud - Main
How to have International calls "roll over" to domestic queues
   
0 an hour ago by Colby Linn Genesys Cloud - Main
Evaluation Dispute Notification
   
19 2 hours ago by George Ganahl
Original post by Sheree Barrett 		Genesys Cloud - Main
New Virtual Supervisor Automated Evaluation features that automates evaluation generation and expands evaluation limits
   
1 3 hours ago by David Betoni
Original post by Jose Ruiz 		Genesys Cloud - Main
Mask outbound dial number
   
5 3 hours ago by Mahmoud Alshobaki Genesys Cloud - Main
Digital User Tracking, previously known as Journey Tracking
   
0 5 hours ago by Mai-Christine Hoang Genesys Cloud - Main
Release notes 8th December 2025 - More Details
   
2 5 hours ago by Roman Vondracek Genesys Cloud - Main
Telephony-0010 and Telephony-0011 Events recently started
   
69 8 hours ago by George Ganahl
Original post by Shane Jenkins 		Genesys Cloud - Main
Agent Copilot implementation and to present the call summary to the agent for review after ACW
   
1 15 hours ago by Stephan Taljaard
Original post by Prathap Daniel 		Genesys Cloud - Main
Outbound Email not sending - Microsoft Graph
   
4 3 days ago by Janine Ankney Genesys Cloud - Main
Showing 1 to 10 of 1000 + threads (1000+ total posts)