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Last Post
Community
Message - Skill based internal transfers
2
12 minutes ago
by
Dan Wong
Genesys Cloud - Main
checking the DNIS numbers before recive the call from Client
7
44 minutes ago
by
Catherine DUPIRE
Original post by
Reham Alzeer
Genesys Cloud - Main
Skill Based Routing based on DNIS
2
53 minutes ago
by
Cameron Tomlin
Original post by
Matt Asselin
Genesys Cloud - Main
Alert Notification on Supervisor Screen for Specific Wrap-Up Code Trigger
2
an hour ago
by
Adesh Jadhav
Genesys Cloud - Main
Deprecation of the Overview (Evaluation) page
50
an hour ago
by
Angel Calloway
Original post by
Herrick Mai
Genesys Cloud - Main
Connect Back to IVR
5
2 hours ago
by
Christian Karpp
Original post by
Manojkumar G
Genesys Cloud - Main
Problem with outgoing WhatsApp calls marking contacts as uncallable after they have already been contacted.
3
3 hours ago
by
Cameron Tomlin
Original post by
Miguel L. Portugues
Genesys Cloud - Main
Recall multiple times the same number before next contact on preview campaign
4
4 hours ago
by
Kevin Goodwin
Original post by
Alvaro Ruiz Canser
Genesys Cloud - Main
Outbound - Bulk upload of contacts to contactlist via API
1
4 hours ago
by
Cameron Tomlin
Original post by
Raghunandan HM
Genesys Cloud - Main
Merging 2 ACD calls.
3
4 hours ago
by
Christoph Domaschke
Original post by
Andrew Lagarde
Genesys Cloud - Main
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