Certification and Training

no entiendo el grupo ------------------------------ RICARDO JESUS TRILLO LARES NA ------------------------------

Education is excited to announce our new Bring Your Own Interactions (BYOI) Essentials course is now available in Genesys Education! This foundational course introduces the core concepts behind BYOI and explains how organizations can bring external ...

Hi @Hukam Singh , The same happened to me a while ago. What I did is send an e-mail to: education@genesys.com and they solve my problem really quickly. Hope it helps you to solve your issue. ------------------------------ Diego Halter --- ...

Hi Ashish, I just checked this, and yes it seems like a temporary issue. In the meantime, see if you're able to access this Learning Plan - Hope this helps! thanks ------------------------------ Ashiesh Sharma GCX- GCP, ARC, SCR, QM Producer ...

Aha - I am both a partner and a customer, so I'll look forward to that! 😎 ------------------------------ Paul Paul Mason Specialist Designer - British Telecommunications PLC ------------------------------ ...

up! ------------------------------ Joseph Tan x ------------------------------

Hi everyone, just sharing a quick update for anyone interested in the Speech and Text Analytics training. I noticed they just released a self-paced version of the course. Since it was previously only offered as a live, instructor-led class, this is ...

Another great addition thank you ------------------------------ Phaneendra Technical Solutions Consultant ------------------------------

Thank you Melissa another great addition appreciate the post and the information. ------------------------------ Phaneendra Technical Solutions Consultant ------------------------------

I also missed having a practice exam for this certification. ------------------------------ Lucas Rios Contact Center SR. Wittel ------------------------------