Genesys Cloud - Developer Community

What exactly do you need to send to the endpoint, and what have you tried so far? ------------------------------ --Jason ------------------------------

Hi Dev Community! Happy New Year :D We are working with the Audio Connector integration, and we have a question about something... In the Protocol Reference documentation, it specifies that when the server finishes, it sends a ...

HI Vidhu, There is a DNIS performance report which gives you the DNIS level data for a 30 minute interval. You can check the below resource centre article https://help.mypurecloud.com/articles/dnis-performance-detail-view/ Also, if your multiple ...

Hi Michael This should be implemented by the Genesys PS team for that connector. I would advise to reach out to them on when these changes will reach production. Thanks Thomas ------------------------------ Thomas Prendergast Product@Genesys ...

Hello, " Additionally, are there any future plans to deprecate or restrict the classic Authorization Code grant in Genesys Cloud? " Not at this stage. The deprecation is only for Implicit Grant flow - in two stages: (stage 1) Beginning ...

Hello Nick, There is a clearAccessToken method available in the SDK, starting with version 241.1.0 Regards, ------------------------------ Jerome Saint-Marc Senior Development Support Engineer ------------------------------

Hi Arfeen, Are u facing in getting proper response for Genesys public API for fetching the summaries or consuming it in the workflow. Can u detail the issue you are facing so I can help you better. ------------------------------ ARJUN T P Engineer ...