Genesys Cloud - Developer Community

Hi Dev Community! Happy New Year :D We are working with the Audio Connector integration, and we have a question about something... In the Protocol Reference documentation, it specifies that when the server finishes, it sends a ...

HI Vidhu, There is a DNIS performance report which gives you the DNIS level data for a 30 minute interval. You can check the below resource centre article https://help.mypurecloud.com/articles/dnis-performance-detail-view/ Also, if your multiple ...

Hi Michael This should be implemented by the Genesys PS team for that connector. I would advise to reach out to them on when these changes will reach production. Thanks Thomas ------------------------------ Thomas Prendergast Product@Genesys ...

Hello, " Additionally, are there any future plans to deprecate or restrict the classic Authorization Code grant in Genesys Cloud? " Not at this stage. The deprecation is only for Implicit Grant flow - in two stages: (stage 1) Beginning ...

Hello Nick, There is a clearAccessToken method available in the SDK, starting with version 241.1.0 Regards, ------------------------------ Jerome Saint-Marc Senior Development Support Engineer ------------------------------

Hi Arfeen, Are u facing in getting proper response for Genesys public API for fetching the summaries or consuming it in the workflow. Can u detail the issue you are facing so I can help you better. ------------------------------ ARJUN T P Engineer ...

Hi Naoki, Are u getting redirected to the redirect URL? what is the exact thing you are seeing when open URL. Please note for PKCE, if code challenge is not in format suggested in the official documentation, it will not work as expected, additionally ...