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  • 1.  Auto-answer on Agent level permissions

    Posted 02-18-2025 09:45
    No replies, thread closed.

    Hi all, 

    can anyone help what permissions do I need to set to enable autoanswer on People level? I do have super admin role with all permissions described here Turn on auto answer for agents - Genesys Cloud Resource Center

    But I'm receiving the error alert:


    #ArchitectureandDesign

    ------------------------------
    Vitalii Hetman
    Genesys Professional Services Engineer
    ------------------------------


  • 2.  RE: Auto-answer on Agent level permissions
    Best Answer

    Posted 02-18-2025 10:20
    No replies, thread closed.

    Already found the answer -



    ------------------------------
    Vitalii Hetman
    Genesys Professional Services Engineer
    ------------------------------



  • 3.  RE: Auto-answer on Agent level permissions

    Posted 02-21-2025 16:11
    No replies, thread closed.

    Ok. Glad you found it!



    ------------------------------
    George Ganahl GCP, GCSME, ICCE, ICHD, etc.
    Technical Adoption Champion
    Genesys
    ------------------------------

    Original Message


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