Genesys Cloud - Main

Hello, Has anyone had to load a large number of DIDs into Genesys Cloud that are not in sequence.   I am look in for a way to leverage the Developer Tool to add very large numbers of DIDs from a file and to avoid human errors in typos.  

Hi Lisa,

I recommend you do it in Postman and utilize the Runner feature: 
Test your API using the Collection Runner | Postman Learning Center
Run collections using imported data | Postman Learning Center

1. Import Genesys Postman collection Postman (genesys.cloud)
2. Find the didPools API and configure the body like this:
   
   {

     "name": "{{name}}",

     "startPhoneNumber": "+{{startPhoneNumber}}",

     "endPhoneNumber": "+{{endPhoneNumber}}",

     "comments":"{{name}}",

     "provider":""

   }

   
3. Create a csv file to match the variables in Postman above:
   
4. Click the didPools parent folder of the API endpoint and click 'Run'
   
5. Deselect All API endpoints first and select the POST request for didPool only
6. Upload your csv file under Run Configuration > Data File

       7. Click Run

Note: you can add the phone numbers without the '+' character as you can include it in the request body.

Numbers must include the country code.

------------------------------
Niel Vicente
DAMAC Properties Co. LLC
------------------------------

Hi Niel, Appreciate your detailed response.  I'm going to give it a try.  

Thanks again, Lisa