Welcome Community

Here are some quick links and even speedier blurbs that highlight community news you need to know!

Announcements

New Research Opportunity, Register Below:

• Help Shape the Future of Division Management
• Tell us how you manage CX improvements and changes in your organization

New Beta Opportunity, Register Below:

• Chrome OS Screen Recording IWA

Great Content

Hottest threads last week:

• Genesys Cloud - Main: 
  • Most replies: Consulting calls unabled to be transferred
  • Most likes: Make Education Day your Xperience advantage

• Workforce Engagement Management:
  • Most replies and likes: Idea : Add filtering by Custom Attributes in the Schedule View
• Developer Community:
  • Most replies and likes: Get UUI Data from REFER

Best Answer Highlight:

• Sharing screenshots and API calls are a the best ingredients for a Best Answer:
  • Read the thread here

Customer Stories

Visa aims to transform its CX with Unified Experience from Genesys and ServiceNow:

• Read the Customer Story here

Thanks for reading this week's #genessentials