Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community.

Great Content

• New Q&A Show -  Topic is Journey Management 
• Genesys Cloud - Main's Hot threads this week:
  • Last Login Showing Never
  • Occupancy Reporting
  • Changing to Log Off Lunch
• #WEMay! - Check out all the exciting things happening in the WEM community
• Join GCAP and earn rewards! 

Community Events

• External Contacts in Genesys Cloud
• May 29, 11:00 - 12:00 (ET)
• Customer Innovation Awards - Nominations are open through May 27

Community Contests

• Trivia Tower returns May 21 - Global Brand Close-Ups
• Trivia Tower for #WEMay starts June 4th-6th

Did we miss anything? Share your favorite Community updates in the comments.

Thanks for reading this week's #genessentials

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Nicole Milliken
Senior Online Community Video Specialist
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