Genesys Cloud - Main

We have a need to allow only a subset of agents the permission / ability to manual outbound dial  international numbers.

We have 4 locations, 2 sites and 4 divisions by Business Unit,  this needs to span all 4 divisions.

Only concept (untested) I have come up with is to duplicate sites one with international dial plan and one with out, and assign the respective site to phones needing international

I am hoping that others have had this need and found a solution they are willing to share?
TYIA

Yep Pete, with that being part of the dial plan on a site, that is the only way.  We REALLY need a permission for international dialing.  I added an idea for that:  Add permission for International Dialing | Genesys Cloud Ideas Portal (aha.io)

We have a need to allow only a subset of agents the permission / ability to manual outbound dial  international numbers.

We have 4 locations, 2 sites and 4 divisions by Business Unit,  this needs to span all 4 divisions.

Only concept (untested) I have come up with is to duplicate sites one with international dial plan and one with out, and assign the respective site to phones needing international

I am hoping that others have had this need and found a solution they are willing to share?
TYIA

@Robert Wakefield-Carl   Thank you for confirming my concept idea.  Also thank you for submitting the idea,  I voted and commented.

I have great anticipation for the release of   https://genesyscloud.ideas.aha.io/ideas/INB-I-703 

There are so many topics / scenarios  I hope this feature will address!

Yep Pete, with that being part of the dial plan on a site, that is the only way.  We REALLY need a permission for international dialing.  I added an idea for that:  Add permission for International Dialing | Genesys Cloud Ideas Portal (aha.io)

We have a need to allow only a subset of agents the permission / ability to manual outbound dial  international numbers.

We have 4 locations, 2 sites and 4 divisions by Business Unit,  this needs to span all 4 divisions.

Only concept (untested) I have come up with is to duplicate sites one with international dial plan and one with out, and assign the respective site to phones needing international

I am hoping that others have had this need and found a solution they are willing to share?
TYIA