Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  SSO Integration with RedHat SSO

    Posted 10-31-2024 23:27
    No replies, thread closed.

    Hi Guys

    Does anyone have experience integrating Genesys Cloud SSO with Red Hat SSO? Currently, Redhat SSO uses an employee ID as the username, which is entirely numeric, while Genesys Cloud uses an email address. Is this kind of integration possible ?

    Regards

    Husein Nasution


    #API/Integrations
    #SystemAdministration

    ------------------------------
    Husein Nasution
    ------------------------------


  • 2.  RE: SSO Integration with RedHat SSO
    Best Answer

    Posted 11-01-2024 07:26
    No replies, thread closed.

    Hello Husein, 

    This is a possible SSO integration. You would have to set up RedHat as a Generic SSO then use the guideline set fourth here in this document. 

    Cheers,



    ------------------------------
    Cam
    Online Community Manager/Moderator
    ------------------------------



  • 3.  RE: SSO Integration with RedHat SSO

    Posted 11-06-2024 10:31
    No replies, thread closed.

    Hi Cam

    So, in the Red Hat SSO user data, there must be an email address attribute that matches the user data in Genesys Cloud, right?

    Thank

    Husein N



    ------------------------------
    Husein Nasution
    ------------------------------

    Original Message


  • 4.  RE: SSO Integration with RedHat SSO

    Posted 11-06-2024 11:51
    No replies, thread closed.

    Hello Husein, 

    This is correct. 

    Cheers, 



    ------------------------------
    Cam
    Online Community Manager/Moderator
    ------------------------------

    Original Message


Related Content