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Mr. Nick Tait

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RE: Enhance loginPKCEGrant method to support "prompt:login" option (in LoginPKCEGrantOptions)

Posted By Nick Tait 12-18-2025 14:32
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
I've raised a support case (#0003941903) for API Explorer PKCE SSO loop. I suppose the other question I have is whether the Typescript definition for setAccessToken should be updated to allow null to be passed as a parameter? setAccessToken(token: string | null): void; Or alternatively create a ...

RE: Enhance loginPKCEGrant method to support "prompt:login" option (in LoginPKCEGrantOptions)

Posted By Nick Tait 12-18-2025 14:11
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
Hi Jerome. I was assuming that the same issue that I have with API Explorer with Prompt for login ticked would be experienced by anyone using Microsoft SSO. But you are correct we probably need that assumption confirmed. I'll raise a support case as per your suggestion. Nick. ------------------------------ ...

RE: Enhance loginPKCEGrant method to support "prompt:login" option (in LoginPKCEGrantOptions)

Posted By Nick Tait 12-18-2025 09:38
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
Hi Jerome. Thanks for those suggestions. I can confirm that using setAccessToken(null) before loginPKCEGrant achieves the same thing as the fetch (i.e. causes loginPKCEGrant to redirect rather than using a cached token). Although one minor complaint is because I'm using Typescript, an error is reported ...

RE: Enhance loginPKCEGrant method to support "prompt:login" option (in LoginPKCEGrantOptions)

Posted By Nick Tait 12-17-2025 21:30
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
Hi Jerome. I tried setAccessToken(null) before calling loginPKCEGrant and it does achieve the same result as what I had been referring to as 'fetch'. But because I'm using Typescript, setAccessToken(null) also resulted in an error being reported due to setAccessToken expecting a string parameter, not ...

RE: Enhance loginPKCEGrant method to support "prompt:login" option (in LoginPKCEGrantOptions)

Posted By Nick Tait 12-15-2025 23:11
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
Hi Jerome. Thanks for the ideas. I had a bit of a play with including (in fetch URL parameters) org and provider, and also target, but it didn't change anything as far as the behaviour I'm seeing. I also tried experimenting with changing the app to check when the page loads if sessionStorage.g ...

RE: Enhance loginPKCEGrant method to support "prompt:login" option (in LoginPKCEGrantOptions)

Posted By Nick Tait 12-14-2025 17:00
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
Hi Jerome. Thanks so much for creating the new version to test this with... By the way all your assumptions based on how I'm using this were right. Also just FYI I'm using setPersistSettings(false). You were 100% correct that including prompt:login in the opts passed into loginPKCEGrant isn't sufficient ...

Enhance loginPKCEGrant method to support "prompt:login" option (in LoginPKCEGrantOptions)

Posted By Nick Tait 12-11-2025 23:03
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
I have written a web application that I use with many Genesys Cloud orgs. It uses the JavaScript PSDK, and summarises license usage. I recently updated the application to use loginPKCEGrant instead of loginImplicitGrant to authenticate the user (using SSO). This happens when the app is loaded in the ...

RE: PKCE Grant Failing with loginPKCEGrant – Generic [Error] at ApiClient.js Line 814

Posted By Nick Tait 11-26-2025 14:23
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
Hi @Jerome Saint-Marc. I just did a quick test using JavaScript SDK 238.0.0 and it worked perfectly! :-D Thank you so much for implementing this fix so quickly. I'll now go through all my old projects and convert them from Implicit to PKCE grant... Nick. ------------------------------ Nick Tait ...

RE: Best solution for notification pattern : one websocket or one per user ?

Posted By Nick Tait 11-25-2025 19:34
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
Hi Nicolas. Just in case you haven't seen it there are some limitations to be aware of. See Usage Limitations and Combine Related Topics? But I feel like the decision should be based on which part of the application needs the notifications: If it's the back-end that needs to process notifications ...

RE: PKCE Grant Failing with loginPKCEGrant – Generic [Error] at ApiClient.js Line 814

Posted By Nick Tait 11-10-2025 22:09
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
Thanks for the info. (I don't currently have anyone demanding that we implement PKCE ASAP, so I'd prefer to stick with Implicit grant for now and wait for loginPKCEGrant to be fixed in the SDK rather than implementing 100 lines of Typescript as a workaround!) It is interesting to compare the code on ...

RE: PKCE Grant Failing with loginPKCEGrant – Generic [Error] at ApiClient.js Line 814

Posted By Nick Tait 11-10-2025 15:12
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
@Jerome Saint-Marc Thanks for your response. I've raised a support case for this issue. Ref=0003908622 ------------------------------ Nick Tait Genesys Consultant ------------------------------

RE: PKCE Grant Failing with loginPKCEGrant – Generic [Error] at ApiClient.js Line 814

Posted By Nick Tait 11-09-2025 14:56
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
I get the feeling that my update was somehow missed out of the digest emails... @Parthiban Thangarajan I'd be interested in your assessment of my comment above? ------------------------------ Nick Tait Genesys Consultant ------------------------------

RE: PKCE Grant Failing with loginPKCEGrant – Generic [Error] at ApiClient.js Line 814

Posted By Nick Tait 11-04-2025 17:18
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
I've been having the exact same issue... For background, I've been developing Vue.js applications for the last year or so, using purecloud-platform-client-v2 library. So the application uses the NPM library, but executes within the browser (i.e. not Node.js). This has always worked fine when authenticating ...

RE: Queue Activity - Messanger Channel

Posted By Nick Tait 10-08-2025 19:48
Found In Egroup: Genesys Cloud - Main \ view thread
You haven't stated which media type you're asking about. But from the screen-shot I assume your question is about email interactions? Although it is unfortunate that you've blurred out the 'ID' so I have no idea how it is actually appearing for you? Anyway I think the answer to your question is: It ...

RE: New unified navigation experience coming to Genesys Cloud

Posted By Nick Tait 09-22-2025 16:57
Found In Egroup: Genesys Cloud - UI New Features \ view thread
I tried submitting this feedback through the "Give Feedback" link, but it made me fill out a survey and then took me to the page for reporting feedback, which gave me a link here to report issues... :-P I'd just like to ask that the positioning of tool-tips is given a bit more thought. As per screen-shot ...

RE: API on Audit trail - service mapping "Quality"

Posted By Nick Tait 09-05-2025 00:15
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
Hi Adriaan. In my org, when I query GET /api/v2/audits/query/servicemapping I get a response with 'services' containing "Quality", that has 'entities' containing "Recording", that has 'actions' containing "Read". Is that not what you get? Nick. ------------------------------ Nick Tait ...

RE: Time Based Events in Architect

Posted By Nick Tait 09-03-2025 19:06
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
As an idea, maybe you could get the current timestamp at the start of the in-queue flow, then calculate the timestamp (in the future) that you want the 'event' to occur, then each time you play a treatment (i.e. announcement or music) specify a timeout that equals the remaining time until the impending ...

RE: How to forward email to an email address from a 'Inbound Email' flow?

Posted By Nick Tait 08-31-2025 23:12
Found In Egroup: Genesys Cloud - Main \ view thread
I created a proof-of-concept for this exact thing a couple of years ago. It actually worked quite well, except when it came to attachments. I could get it to include links to the attachments in the outbound email, but then those links would become invalid after a few days, when Genesys Cloud cleaned ...

RE: When is a Timeout Not a Timeout?

Posted By Nick Tait 08-10-2025 20:12
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
You didn't say what status code is being returned in the situation you described? E.g. Are you getting 404 or some other status code? The documentation for this API lists all the response codes you can expect. And based on what you described this one sounds like the most relevant: 408 - The ...

RE: Missing functionality for User/Group management in API

Posted By Nick Tait 07-31-2025 23:29
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
I'd expect these would do what you described? DELETE /api/v2/groups/(groupId)/members PATCH /api/v2/users/(userId) ------------------------------ Nick Tait Genesys Consultant ------------------------------