Genesys Cloud - UI New Features

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Thread Subject	Replies	Last Post
DELAYED Start Conversation Modal Accessibility Enhancement for JAWS Support (Targeting Early Q1 2026)	44	3 days ago by Jacqueline Turner Original post by Nicholas Robinson
Not getting VM notification if VM is sent to queue	5	17 days ago by Christine Serapiglia Original post by Jeff Geren
Additional Information regarding new update "Streamlined navigation and information architecture update"	1	19 days ago by Darshan Dave Original post by Niharika Lakshmi Parthasarathy
Release: Agent-to-agent consult and warm transfer for messaging interaction	9	19 days ago by Akos Bezegh Original post by Andrea Nadeau
New unified navigation experience coming to Genesys Cloud	407	26 days ago by Tony Freestone Original post by Zoltan Juricskay
Known Issues of the New Navigation Experience	303	26 days ago by Tony Freestone Original post by Zoltan Juricskay
When add conference call it shows Trunk´s number instead of the queue number	0	28 days ago by Ibrahim Al Kibssi
Introducing List Picker in Web Messenger: Drive Faster, Guided Self-Service Choices	0	28 days ago by Adam Gyebnar
New User Interface	14	28 days ago by Ashiesh Sharma Original post by Wilbert Patterson
unexpected implementation of a new UI	3	10-31-2025 by Nicola Schardt Original post by Grzegorz Pawelek

Showing 1 to 10 of 109 threads (109 total posts)