Genesys Cloud - UI New Features

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Thread Subject Replies Last Post
Redesigned call indicator
   
1 14 hours ago by Rainbow Soo
Original post by Darshan Dave
Questions on User Settings Menu UI Changes
   
9 19 hours ago by Andrea Nadeau
Original post by Rainbow Soo
Coming soon: Channel‑aware rich text editor and resizable text field in the messaging component
   
25 2 days ago by Richard Chandler
Original post by Mate Janos Foldi
Has anyone seen issues after installing the newest version of the Windows Desktop Application ver 2.48.900?
   
8 5 days ago by Brian Dupuis
Original post by Roberto Rovelo
New UI - Menu or search?
   
13 6 days ago by Franck Deville
Original post by Richard Robinson
Snippet Recording - More details needed
   
0 11 days ago by Darshan Dave
Operational Console
   
2 19 days ago by Marcos Faria
Dark Mode Option
   
8 22 days ago by Richard Robinson
Original post by Rich Bartolucci
Chatbot feedback
   
1 22 days ago by Brian Jones
Original post by Ali Karchiwala
New Agent workspace (since 28-01 in EUW1) pop up
   
9 02-24-2026 by Darshan Dave
Original post by Paul Van Zoest
Showing 1 to 10 of 127 threads (127 total posts)