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Maria Davidson

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Posted By Maria Davidson 05-29-2026 16:57
Found In Egroup: Certification and Training
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Ready to deliver a seamless experience between Genesys Cloud and ServiceNow? Our new course, Set up the Integration for ServiceNow in Genesys Cloud, provides developers and technical system administrators with the knowledge and skills needed to configure, deploy, and support the Unified Experience integration. ...
Posted By Maria Davidson 05-29-2026 16:41
Found In Egroup: Certification and Training
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Hi Bruno, I'm Maria, the Product Manager responsible for the API learning content. I checked the API Self-Study course today and can confirm that it is still active and available. We recently made an update to the course, so it's possible you're seeing a caching or session-related issue. Could ...
Posted By Maria Davidson 05-18-2026 10:24
Found In Egroup: Welcome Community
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Hi everyone! I'm Maria, a Product Manager with Genesys Education focused on API and Integration learning content. I work on creating courses and learning experiences that help developers, admins, and customers get the most out of Genesys Cloud integrations and APIs. My focus areas include APIs, integrations, ...
Posted By Maria Davidson 05-15-2026 09:58
Found In Egroup: Genesys Cloud - Developer Announcements!
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Awesome, thanks for sharing this! ------------------------------ Maria Davidson Product Manager, Genesys Beyond ------------------------------
Posted By Maria Davidson 10-09-2025 17:00
Found In Egroup: Certification and Training
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Ready to turn analytics into action? Looking to go beyond dashboards and start using APIs to uncover deeper performance insights? Genesys Education is excited to announce the release of the new Genesys Cloud: Analytics API training. The self-study course with labs is now available for Genesys ...
Posted By Maria Davidson 04-29-2025 17:45
Found In Egroup: Certification and Training
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Ready to bring automation into your Genesys Cloud workflow? Looking to reduce manual setup and start managing infrastructure as code? Beyond is excited to announce the release of a new eLearning course: Genesys Cloud: Introduction to CX as Code. Exclusively available for Beyond Genesys Cloud learning ...
Posted By Maria Davidson 03-07-2025 09:58
Found In Egroup: Certification and Training
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Ever find yourself in conversations with developers and wish you understood what they were talking about? Need to request new functionality but don't know how to explain it? Beyond is excited to announce the release of a new API Fundamentals webinar recording! This on-demand webinar is the perfect ...
Posted By Maria Davidson 01-31-2025 11:37
Found In Egroup: Certification and Training
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We are excited to announce a major update to our "Genesys Cloud Integrations: AppFoundry" eLearning course. This update includes a complete retooling of the course content, featuring an updated dashboard with a refreshed UI and more options to enhance your learning experience. In this course, you ...
Posted By Maria Davidson 01-30-2025 11:02
Found In Egroup: Certification and Training
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We are excited to introduce our latest eLearning course, "Genesys Cloud API License." This course is designed to help you understand and effectively use the Genesys Cloud License APIs. You'll learn about the different subscription plans, the fair usage policy, and how to manage API calls and licenses ...
Posted By Maria Davidson 01-17-2025 08:40
Found In Egroup: Certification and Training
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Hello everyone, We're pleased to announce some important updates to our Genesys Cloud API User Management course. What's New? Updated UI: We've refreshed the user interface to enhance your learning experience. Simulations Added: New simulations have been integrated to provide a ...
Posted By Maria Davidson 06-11-2024 16:00
Found In Egroup: Certification and Training
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Hey everyone, We're excited to share some fantastic new updates to our Genesys Cloud API Fundamentals course! 🌟 What's New? JSON Lab Added: This hands-on experience will help you better understand and apply JSON in your API projects. Expanded JSON Content: Provides more ...