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Mr. Thomas Vickery

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RE: May Question of the Month: What's the one thing you wish you had known sooner using Genesys Cloud?

Posted By Thomas Vickery 05-06-2026 10:29
Found In Egroup: Genesys Casual \ view thread
Scripting - Simply because I enjoy tinkering with them! API Explorer - Endless potential for use case development. 😁 ------------------------------ Thomas Vickery ------------------------------ ...

RE: How did you spend your Easter weekend

Posted By Thomas Vickery 04-08-2026 09:44
Found In Egroup: Genesys Casual \ view thread
Lots of family time, DIY, Gardening, and trying to tucker out the little ones. Our 3 year old got her first visit from the Easter bunny this year. Her mind was blown that a bunny can get into our house to deliver a chocolate egg, AND leave a trail around the house so she can find the golden chocolate ...

RE: Favorite movie of all time?

Posted By Thomas Vickery 03-13-2026 09:59
Found In Egroup: Genesys Casual \ view thread
Anything LOTR or The Hobbit does it for me! ------------------------------ Thomas Vickery ------------------------------

RE: Introducing Announcements on the Developer Center

Posted By Thomas Vickery 03-13-2026 06:22
Found In Egroup: Genesys Cloud - Developer Announcements! \ view thread
Thank you! ------------------------------ Thomas Vickery ------------------------------

RE: January Question of the Month - Goals for 2026?

Posted By Thomas Vickery 01-21-2026 10:56
Found In Egroup: Genesys Casual \ view thread
A few for this year! Lose 10lb (I lost 50lb last year, and have put 10lb of it back on over a gluttonous Christmas period! 😇) Continue some home renovations. Professionally; Renew and obtain certifications Grow & Develop in my current role ------------------------------ Thomas Vickery ...

RE: Trivia Tower WINNER for Genesys Feature Rewind Announced!

Posted By Thomas Vickery 01-21-2026 10:37
Found In Egroup: Genesys Casual \ view thread
Congratulations!! ------------------------------ Thomas Vickery ------------------------------

RE: What is your favorite global invention?

Posted By Thomas Vickery 11-13-2025 05:33
Found In Egroup: Genesys Casual \ view thread
Simply: Modern Aviation / Flight We have the ability to hop on a plane and within a matter of hours explore the wonders that the world has to offer with relative convenience. I'm sure a lot of us take this for granted! ------------------------------ Thomas Vickery ----------- ...

RE: November Rockstar's New Tour!

Posted By Thomas Vickery 11-06-2025 07:20
Found In Egroup: Genesys Casual \ view thread
Congratulations @Debora Lopes!! ------------------------------ Thomas Vickery ------------------------------

RE: Introduce Yourself! (Get Points for the Contest!)

Posted By Thomas Vickery 10-23-2025 11:14
Found In Egroup: Welcome Community \ view thread
Welcome! ------------------------------ Thomas Vickery ------------------------------

RE: We Unscrambled the Winner of Genesys AI Word Scramble!

Posted By Thomas Vickery 10-22-2025 04:32
Found In Egroup: Genesys Casual \ view thread
Congratulations @Herluf Bjerg ------------------------------ Thomas Vickery ------------------------------

RE: New Trivia Tower Has Us Scrambled!

Posted By Thomas Vickery 10-16-2025 10:55
Found In Egroup: Genesys Casual \ view thread
That was a great way to spend a lunch break, thank you! ------------------------------ Thomas Vickery ------------------------------

RE: Next Q&A Show - What AI Topic & Questions Would You Like Covered?

Posted By Thomas Vickery 10-16-2025 09:42
Found In Egroup: Genesys Cloud - Main \ view thread
It would be great to see a feature that focuses on assisting admins keep track of the amount of configuration objects across their org and their utilisation. Across larger organisations it can be difficult to effectively keep track of all configuration objects across the platform at any one time, particularly ...

RE: ***** COMING SOON**** Live Character Counter for ACW Notes (Targeting Mid\Late November 2025)

Posted By Thomas Vickery 10-16-2025 04:44
Found In Egroup: Genesys Cloud - UI New Features \ view thread
Seconding this, it would be incredibly useful. ------------------------------ Thomas Vickery CX ------------------------------

RE: Introduce Yourself! (Get Points for the Contest!)

Posted By Thomas Vickery 10-15-2025 09:49
Found In Egroup: Welcome Community \ view thread
Welcome! ------------------------------ Thomas Vickery CX ------------------------------