Genesys Cloud - UI New Features

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**DELAYED** Start Conversation Modal Accessibility Enhancement for JAWS Support (Targeting Early Q1 2026)
   
48 2 days ago by Nicholas Robinson
November 2025 Performance View
   
4 6 days ago by Ruby Suresh
Original post by Rial Coleman
Request to Separate Queue Management and Queue Activity Permissions
   
0 13 days ago by Ibrahim Al Kibssi
Accessibility features in embedded client.
   
0 12-18-2025 by Jason Totten
Tailor Web Tracking to Each Website Directly from Your Messenger Configurations
   
0 12-16-2025 by Mai-Christine Hoang
Tailor Web Tracking to Each Website Directly from Your Messenger Configurations
   
0 12-16-2025 by Mai-Christine Hoang
Not getting VM notification if VM is sent to queue
   
5 11-21-2025 by Christine Serapiglia
Original post by Jeff Geren
Additional Information regarding new update "Streamlined navigation and information architecture update"
   
1 11-19-2025 by Darshan Dave
Original post by Niharika Lakshmi Parthasarathy
Release: Agent-to-agent consult and warm transfer for messaging interaction
   
9 11-19-2025 by Akos Bezegh
Original post by Andrea Nadeau
New unified navigation experience coming to Genesys Cloud
   
407 11-12-2025 by Tony Freestone
Original post by Zoltan Juricskay
Showing 1 to 10 of 114 threads (114 total posts)