Genesys Cloud - UI New Features

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Thread Subject Replies Last Post
November 2025 Performance View
   
4 10 hours ago by Ruby Suresh
Original post by Rial Coleman
**DELAYED** Start Conversation Modal Accessibility Enhancement for JAWS Support (Targeting Early Q1 2026)
   
47 16 hours ago by Andrea Nadeau
Original post by Nicholas Robinson
Request to Separate Queue Management and Queue Activity Permissions
   
0 6 days ago by Ibrahim Al Kibssi
Accessibility features in embedded client.
   
0 29 days ago by Jason Totten
Tailor Web Tracking to Each Website Directly from Your Messenger Configurations
   
0 12-16-2025 by Mai-Christine Hoang
Tailor Web Tracking to Each Website Directly from Your Messenger Configurations
   
0 12-16-2025 by Mai-Christine Hoang
Not getting VM notification if VM is sent to queue
   
5 11-21-2025 by Christine Serapiglia
Original post by Jeff Geren
Additional Information regarding new update "Streamlined navigation and information architecture update"
   
1 11-19-2025 by Darshan Dave
Original post by Niharika Lakshmi Parthasarathy
Release: Agent-to-agent consult and warm transfer for messaging interaction
   
9 11-19-2025 by Akos Bezegh
Original post by Andrea Nadeau
New unified navigation experience coming to Genesys Cloud
   
407 11-12-2025 by Tony Freestone
Original post by Zoltan Juricskay
Showing 1 to 10 of 114 threads (114 total posts)