Genesys Cloud - UI New Features

 View Only
Thread Subject Replies Last Post
New Agent workspace (since 28-01 in EUW1) pop up
   
6 14 hours ago by Nicholas Robinson
Original post by Paul Van Zoest
Coming soon: Channel‑aware rich text editor and resizable text field in the messaging component
   
1 17 hours ago by Shauna Gibson
Original post by Mate Janos Foldi
**DELAYED** Start Conversation Modal Accessibility Enhancement for JAWS Support (Targeting Early Q1 2026)
   
51 2 days ago by Nicholas Robinson
November 2025 Performance View
   
4 19 days ago by Ruby Suresh
Original post by Rial Coleman
Request to Separate Queue Management and Queue Activity Permissions
   
0 25 days ago by Ibrahim Al Kibssi
Accessibility features in embedded client.
   
0 12-18-2025 by Jason Totten
Tailor Web Tracking to Each Website Directly from Your Messenger Configurations
   
0 12-16-2025 by Mai-Christine Hoang
Tailor Web Tracking to Each Website Directly from Your Messenger Configurations
   
0 12-16-2025 by Mai-Christine Hoang
Not getting VM notification if VM is sent to queue
   
5 11-21-2025 by Christine Serapiglia
Original post by Jeff Geren
Additional Information regarding new update "Streamlined navigation and information architecture update"
   
1 11-19-2025 by Darshan Dave
Original post by Niharika Lakshmi Parthasarathy
Showing 1 to 10 of 116 threads (116 total posts)