Genesys Cloud - UI New Features

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Thread Subject	Replies	Last Post
Tailor Web Tracking to Each Website Directly from Your Messenger Configurations	0	2 days ago by Mai-Christine Hoang
Tailor Web Tracking to Each Website Directly from Your Messenger Configurations	0	2 days ago by Mai-Christine Hoang
DELAYED Start Conversation Modal Accessibility Enhancement for JAWS Support (Targeting Early Q1 2026)	46	7 days ago by Nicholas Robinson
Not getting VM notification if VM is sent to queue	5	26 days ago by Christine Serapiglia Original post by Jeff Geren
Additional Information regarding new update "Streamlined navigation and information architecture update"	1	28 days ago by Darshan Dave Original post by Niharika Lakshmi Parthasarathy
Release: Agent-to-agent consult and warm transfer for messaging interaction	9	29 days ago by Akos Bezegh Original post by Andrea Nadeau
New unified navigation experience coming to Genesys Cloud	407	11-12-2025 by Tony Freestone Original post by Zoltan Juricskay
Known Issues of the New Navigation Experience	303	11-12-2025 by Tony Freestone Original post by Zoltan Juricskay
When add conference call it shows Trunk´s number instead of the queue number	0	11-10-2025 by Ibrahim Al Kibssi
Introducing List Picker in Web Messenger: Drive Faster, Guided Self-Service Choices	0	11-10-2025 by Adam Gyebnar

Showing 1 to 10 of 111 threads (111 total posts)