Genesys Cloud - UI New Features

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Thread Subject Replies Last Post
Coming soon: Channel‑aware rich text editor and resizable text field in the messaging component
   
23 an hour ago by Michael Ball
Original post by Mate Janos Foldi
Has anyone seen issues after installing the newest version of the Windows Desktop Application ver 2.48.900?
   
0 4 hours ago by Roberto Rovelo
New UI - Menu or search?
   
13 8 hours ago by Franck Deville
Original post by Richard Robinson
Snippet Recording - More details needed
   
0 5 days ago by Darshan Dave
Operational Console
   
2 13 days ago by Marcos Faria
Questions on User Settings Menu UI Changes
   
4 13 days ago by Zoltan Juricskay
Original post by Rainbow Soo
Dark Mode Option
   
8 16 days ago by Richard Robinson
Original post by Rich Bartolucci
Chatbot feedback
   
1 16 days ago by Brian Jones
Original post by Ali Karchiwala
New Agent workspace (since 28-01 in EUW1) pop up
   
9 29 days ago by Darshan Dave
Original post by Paul Van Zoest
Use knowledge in AI Guides
   
6 30 days ago by Ivan Nedeljkovic
Original post by Martin Bunting
Showing 1 to 10 of 126 threads (126 total posts)