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Mr. Vinicius Goncalves

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RE: March Question of the Month - Favorite Roadmap Feature

Posted By Vinicius Goncalves 04-01-2026 15:45
Found In Egroup: Genesys Casual \ view thread
Dark Mode for Architect - Will be great for route designers. Attachment Preview for Agent Workspace - This will save space on Agent local machines and it will turn the working environment more secure for all, customers data leak and malwares on the machines. ------------------------------ Vinicius ...

RE: Play Trivia Tower

Posted By Vinicius Goncalves 04-01-2026 14:52
Found In Egroup: Welcome Community \ view thread
Hey Josh, Do we receive an email about the event? or the announcement shows up here in the community? ------------------------------ Vinicius Goncalves ------------------------------

RE: New to Genesys Community

Posted By Vinicius Goncalves 04-01-2026 14:48
Found In Egroup: Welcome Community \ view thread
Hey Jabur! Happy to see you over here my friend! Thank you for the incentivation on exam approval! I enjoyed your tips about the alternative forms of studying. I will check them out. Currently I am studying the capability accelerator paths, I found them very complete. There are some other eLearning ...

RE: Introduce Yourself! (New for 2026)

Posted By Vinicius Goncalves 04-01-2026 10:48
Found In Egroup: Welcome Community \ view thread
Hi Genesys Community! I would like to introduce myself to you all. I have been working with Genesys since 2009, Genesys Engage 7.6 was my first implementation on Solaris, yes, I am geting old, I know! haha! Most of my experience was supporting Genesys with Avaya, implementating new genesys installation ...

New to Genesys Community

Posted By Vinicius Goncalves 04-01-2026 10:41
Found In Egroup: Welcome Community \ view thread
Hi Genesys Community! I would like to introduce myself to you all. I have been working with Genesys since 2009, Genesys Engage 7.6 was my first implementation on Solaris, yes, I am geting old, I know! haha! Besides of that, I am new to Genesys Community and Orchestrators platform and as I am still ...

RE: GCX-GCP Exam Preparation – Is This Enough?

Posted By Vinicius Goncalves 04-01-2026 10:09
Found In Egroup: Certification and Training \ view thread
Very good Topic @Phaneendra Avatapalli! These informations regarding GCP exam preparation will trully help me. I just started my Genesys Cloud Studies with the free available eLearning courses. Did you manage to pass the Exam? Do you have any tips? ----------------------------------- Kind Regards, ...