Certification and Training

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  • Genesys recently launched a new Genesys Cloud Technical Training curriculum - Cloud Certified Partner (CCP). Can i get the course objectives & study guide required to complete this certification ? #Certification #GenesysCloud #Training ------------------------------ ...

  • I can't find it. I would like to access #Certification ------------------------------ Fernando Acevedo Colman Konecta Gestión Integral de Procesos SL ------------------------------

  • Hi All, Has anyone recently done GCP - Reporting and Analytics Exam? Please share your experience.  Regards, Asif #Certification #GenesysCloud ------------------------------ Chaudhry Iqbal Genesys - Employees ------------------------------

  • Hello Sravan. status today we do not have any Pure Engage Cloud / Genesys Engage Cloud certification exams. ------------------------------ Reinhard Beck Genesys - Employees ------------------------------

  • Great... Thank you very much for the help. ------------------------------ Akif Dadan Dadan BTC Networks Saudi Arabia ------------------------------

  • Thanks for your valuable input. ------------------------------ Thanks, Sureshkumar. ------------------------------

  • Hi Sheela, I will be taking a exam next week May 19, 2021. Do I need an external webcam now or has the relaxing of the rule extended to 2021 Thanks ------------------------------ Daniel Tuan Aria Solutions ------------------------------

  • Not sure what my error was but, here's the pic of Sam and family! ------------------------------ Shanti Lall Genesys - Employees ------------------------------

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  • Hi Gayathri, Could you please help me with list of updated Genesys certification details. Certification which covers Designer , GAX , Reporting , Grat , Agent setup , Speechminer. ------------------------------ Sravan Karasudula Microsoft Corporation ...

  • Hi all - Let's use this as a spot for all ideas and best practices that people come up with. Any time you've had an "aha!" moment that other people might benefit from hearing about! #Certification #PureConnect #Training ------------------------------ ...

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