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Understood; however, the completion certificate does not provide an updated copy with the new date. I am required to download completion certificates (even if they are retakes) but the original date shows upon completion of a retake.
Also, I have ...
New Workforce Engagement Management (WEM) Learning Paths are now live on the Beyond website! Click Here to discover more. We would also love to hear from you – which WEM Discipline are you most interested in? Resource Management, Quality Assurance ...
Are the exams listed below still available?
I have heard that these exams are prerequisites to becoming a Genesys Cloud Bronze partner/reseller, but the document I found is outdated (2019).
Could someone please verify if these exams are still ...
Hi Friends of the community!
[Playing crazy guitar solo] The time has come for you to show your appreciation for community members who have helped you in the Genesys communities. You know, that special someone who answered your tough questions, provided ...
I want to enroll for instructor led training for Genesys cloud cx administration course, but I need a learning subscription for it. Can anyone guide me how to buy a learning subscription. I tried to contacting sales at beyond with my registered ...
As of an environment that you would be to keep for a period longer than 30 days (which is the maximum amount of time Genesys Beyond provides for Self-Study environments), I believe you would have to check with the Genesys CSM (Customer ...
The Genesys Community is feeling playful, so we've launched some fun for our awesome members!
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Genesys Beyond is available for purchase directly via the Genesys AppFoundry marketplace: https://appfoundry.genesys.com/filter/genesyscloud/listing/cab1ed49-6f34-4f2d-8e48-2c2f0f00d313. You can also use the "Contact Us" button on that listing ...
In Genesys we have a department dedicated for Education / Training (Genesys Beyond, to which I am part of), and we can talk about the options available for you to get trained and certified in the Genesys Cloud CX platform, according ...
Thank you for sharing the resolution with the Community!
Cheers, ------------------------------ Rafael Marciano BELISRCIANO Genesys - Employees ------------------------------
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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.