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Hi Dhavani, You will receive Badges for all your current valid certifications. Please use the following link for information about Acclaim badges, what a badge is and step-by-step instructions to claim your badge/Certification. Claim your Badge Guide ...
Hi Divya, To see a summary of available Genesys University certifications and their recommended classes click here: Genesys Certification Guide http://admin.viewcentral.com/events/uploads/genesys/Genesys%20Certification%20Guide.pdf ...
Hi Mohammad Khaleel, Happy to hear you solve the issue. If you have any queries still, Please use the following link for information about Acclaim badges, what a badge is and step-by-step instructions to claim your badge/Certification. Claim ...
Thank you! ------------------------------ Sean Galinger CME Federal Credit Union ------------------------------
The proper way to prepare for the exam is to take the course. https://inter.viewcentral.com/events/cust/search_results2.aspx?cid=genesys&pid=1&lid=1&tstamp=1556627119924&event_id=2791&postingForm=catalog.aspx If you don'e want to attend instructor-led, ...
Hello everyone GU is excited to announce the availability of the CX Contact (CXC) 9.0 eLibrary course! Genesys CX Contact (CXC) is our new outbound product built on a microservices architecture and deployed using containers, which allows for a cross-platform ...
The courses are supposed to be on the Partner Portal: GCPS8-ISP PARTNER PORTAL TRAINING COURSES PUREENGAGE INBOUND, CX ANALYTICS AND OMNICHANNEL DESKTOP TECHNICAL PRE-SALES (REQUIRES PASSING OF EXAM PLUS COMPLETION OF TRAINING MATERIAL) Exam ...
Hi Michelle, Is it the WFM Admin guide you wanted? All docs can be found here: https://docs.genesys.com/Documentation/WM#t-0 Regards Tracy ------------------------------ The Guru Team ------------------------------
Hi Michelle Naidoo, All the Exam Study Guides are linked through the Certification Guide document. I am sharing the link of the same. http://admin.viewcentral.com/events/uploads/genesys/Genesys%20Certification%20Guide.pdf For all the updates related ...
Genesys University is proud to partner with COPC , a fellow leader in CX Training. Together, we can deliver the most hands-on training, full of real examples, best practices, and proven techniques for improving your top and bottom line performance. ...
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Update your Profile in Webassessor We would like to request that all certification holders update ...
Perpetual or Lifetime Certifications from ININ were no longer valid as of March 31/2019. All PureConnect ...
Genesys Certification Guide updated on 23 rd May 2019 The purpose of this guide is to provide interested ...