Certification and Training

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  • Cedric Gawlik is our featured  Instructor of the Month  for June!   Cedric has been working with Genesys for 14 years now. He was hired as a trainer. Before that, Cedric worked in small French companies where he had different jobs, like pre-sale, ...

    1 person likes this.
  • Hello avid learners and teachers of all things Genesys! We are having a Summer Trivia event this month and the first set of questions are now live! Test your knowledge of Casual and Genesys Trivia in our  Trivia Tower Community . Stumped by a question ...

  • Hopefully soon! Looking forward to our next WW Gathering. ------------------------------ Aron Parker Genesys - Employees ------------------------------

  • Hi Greg, If you have a Genesys Beyond learning subscription, you will have access to the recommended training courses. Would you like one of our Sales executives to connect with you regarding this? ------------------------------ Sheela Sridharan Sr. ...

    1 person likes this.
  • Joe Cotelo is our featured  Instructor of the Month  for April!   Joe joined Genesys in March 2008 with his career in training starting just before the turn of the century (he states that sounds really old 😊). After years as an engineer with call ...

    2 people like this.
  • seem that the practice test does not able to keep up with the new billing ..  ------------------------------ Alex Goh Intel de Costa Rica ------------------------------

  • Anne Marie Groleas is our featured  Instructor of the Month for March! Anne Marie has worked at Genesys since 2003 as a trainer. She started as a contractor for 3 years before being hired in 2006. She is one our Beyond's Master Instructors. Anne ...

    2 people like this.
  • Hey Everyone, We are kicking  March Madness  off with a bang In the  Genesys Casual Community . Full details can be found there, but this is the first year that we are hosting  NCAA College Basketball brackets . And this is your unofficial ...

  • This issue is mostly resolved, but I may need to activate (or reactivate) your account, so pease follow the directions on the screen after you try signing in. If anyone has a good gif or meme for this moment, I'm all for a recommendation. ------------------------------ ...

  • Ran Sidhu is our featured  Instructor of the Month  for February! Ran has been with Genesys over 21 years as an instructor and had previously taught for about 3 years at IT Company called Unisys & Utility Company SSE. Before all that, he was an interior ...

    2 people like this.

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