Certification and Training

Another thank you, I'll save this guide for the certification renewals I'll need to complete soon, and share it too with colleagues who also have certifications that are about to expire. ------------------------------ Camila Meneghini ----------- ...

Thank you Francis, I'll try to use your tips for the certifications I still need to get, and share them with colleagues who are on the same journey toward earning their certifications. ------------------------------ Camila Meneghini ------------- ...

Hi Joseph , I recommend using your 1,000 points to redeem the 1-year Genesys Cloud Learning Subscription . Not only will you gain access to this course, but you'll also receive 10 Genesys Cloud certification exam vouchers . This is arguably the best ...

Hi Camila , Thank you very much for your reply and I really appreciate it. Cheers, ------------------------------ Francis Guo NA ------------------------------

For the Genesys Cloud Professional Certification (GC-GCP) , this score report can reveal some useful exam intelligence even though Genesys does not officially disclose the exact number of questions per domain or the weighting of each objective. ...

Based on the attached score report, you can extract some useful clues, but it's important to understand the limitations: Genesys does not publish the exact number of questions per domain in the Workforce Management certification exam, and a score ...

Hi @lee fairweather , Thank you for taking the time to share this detailed guidance. It's extremely helpful to know the potential issues that can arise during subscription renewal and, more importantly, the steps that helped resolve them. Hopefully ...

Hi @Hukam Singh . Many thanks for providing this information. ------------------------------ Akhil Akhil ------------------------------

Thank you, Francis! That's the intention, adding information to this thread so people can easily find resources and tips that will help their success in one place. Great tips! ------------------------------ Mario Reina de Califfa Jr. Core Instructor ...

observed only minor changes, with a few topics added and no significant chnages ------------------------------ Narasimha Valluri ------------------------------