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  • Hi Reinhard - I have many members of my team who have successfully registered for the Genesys Cloud CX: Professional Certification Exam for this week, however, looks like we missed out last weeks preparation training course, and the dates available for ...

  • Hello everybody, I am interested in obtaining Genesys certification, but I cannot find where to purchase the voucher. Is it possible to pay for the course and the test or just by exchanging points through GCAP? Whenever I enter ...

  • Thanks Jeff for the response. ------------------------------ Sumant ------------------------------

  • Hi Chris, Yes, as of February 2023, we rebranded all of our Cloud exams and Engage exams. Regards, Gomathy, Certification Team. ------------------------------ Essakki Gomathy Genesys - Employees ------------------------------

  • Hello Mark, this is currently not possible, sorry. But it is a good point, thanks for this feedback. Regards, Marcus ------------------------------ Marcus Schweiger Genesys - Employees ------------------------------

  • Hello Ashiesh, we currently do not have a plan for an Architect certification webinar My recommendation is to take a look at the Architect Exam study guide where you will find questions to prepare for the exam: After opening the study guide ...

  • Below are the upcoming schedules for September & October for both the Architect and Scripting classes. Please reach out to us if you have any questions. Genesys Cloud CX: Architect: Start Date End Date Course ...

    1 person likes this.
  • Join Rafael Marciano for our next 1-hour webinar on October 11th! Rafael will introduce you to key concepts of Genesys Cloud CX Genesys Dialog Engine Bot Flows (Voice Bots). As always, participating in our Live Webinar is easy - simply sign up HERE ...

    1 person likes this.
  • Hi Vaun, Thank you for the question! We have the Developer exam practice questions earmarked for review this quarter as one of the courses for this exam is also going through an update. We'll have more to share soon! Thanks again! Jen Bernhardt ...

    1 person likes this.
  • Genesys Cloud CX -- RESTFul The Genesys Cloud CX Platform is RESTFul, meaning it adheres to REST standards for easy communication between computer systems. External applications interface via REST, making customization, automation, and management of ...

    15 people like this.

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