Certification and Training

  Community Q&A Show
- Education Special -

In this Education Special, Manager Matt meets with Jeff and Sheela to walkthrough Genesys' Beyond training site and certification program
! There might just be a Certification Exam giveaway, so make sure to watch it through! 👀

- Topics Discussed in Episode

Latest Discussion Posts

  • Virtual training is NOT just clicking through a presentation. Our virtual training is as close to an in-person experience as you can get without the travel! Check out these quick videos from one of our instructors to get a sample! https://beyond.genesys.com/explore/training-support/preparing-for-training ...

  • Hi Giovanni, Please note that passing the GCPS8-ISP exam is no longer a requirement for partners. Therefore, this exam is no longer available on the GU exam catalog. However, the learning plan to prepare for this exam is still available under Sales ...

  • Hi Madhukar, Please note that passing the GCPS8-ISP exam is no longer a requirement for partners. Therefore, this exam is no longer available on the GU exam catalog. However, the learning plan to prepare for this exam is still available under Sales Training. ...

  • Hi, If your exams were migrated to the COVID-19 placeholder center, you may self-reschedule your exams. The rescheduling steps are simple and can be found here . You may contact Kryterion Customer Support to have your delivery type changed from KTN ...

  • Hi Sheela, Thank You for your prompt response. I will get in touch with you over email. ------------------------------ Kamal Goswami Insurance Corporation of British Co ------------------------------

  • As per the earlier communications shared by Genesys, PureConnect certifications offered by ININ are no longer perpetual/lifetime. They are valid for three years from the date of certification. We had notified our partners and customers to recertify by ...

  • In this episode, Community Manager Matt meets with Jeff Ritter and Sheela Sridharan to discuss Genesys'  Beyond training site  and certification program!  Make sure to watch the full episode to learn how to win a free Genesys certification exam ! ...

    2 people like this.
  • Hey Vincent, Our Sales team will connect with you in 2-3 business days on this. ------------------------------ Sheela Sridharan Program Manager - Certifications Genesys University ------------------------------

  • Hi Sravan, GCA - PureEngage - Cloud Administrator 8  Certification is for PureEngage Cloud Course.  It is currently on the Retired phase as t he PureEngage Cloud training courses are being updated, and hence the certification is temporarily unavailable. ...

  • for example.. https://www.youracclaim.com/badges/45bd412f-541e-4e49-95a4-41f7106afa49 ------------------------------ Rodrigo Hernandez ------------------------------

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