Hi Igor, I was thinking that your question is about Pureconnect platform. Purecloud is extremely different :) You can reach the embedded client logs under settings -> developer tools -> console. Here are some useful links for you: https://help.mypurecloud.com/video/getting-a-network-log-on-chrome/ ...

Hi, I just wanted to explain that this forum is actually for supporting the (soon to be discontinued) PureConnect product line. You are likely to get more answers (and faster!) to future questions if you post them in the Genesys Cloud - Main ...

I'm in the wrong forum. This is pureconnect.... ------------------------------ Eric Berkshire NA ------------------------------

Please remove this post as I was intending to post this on Genesys Cloud community. ------------------------------ Vinaya Mente NA ------------------------------

Thanks! Perhaps the Support instruction listed https://github.com/MyPureCloud/platform-client-sdk-dotnet?tab=readme-ov-file should also be updated. ------------------------------ Mike Alhayek Title ------------------------------

Hi Igor, I'm experiencing the same issue with the Private Embeddable Framework deployment. I noticed that the framework.js file is not loading (the request is missing in the network). What was your issue, and how did you resolve it? Thanks. ------------------------------ ...

Hi, You probably noticed that you didn't get much response to your question. I just wanted to explain that this forum is actually for supporting the (soon to be discontinued) PureConnect product line. You are likely to get more answers (and faster!) ...

Hi Pete, You can ask Genesys for the beta Graph API deployment guide. Under Microsoft Graph you need: Mail.read Mail.send User.read.all ------------------------------ Jonathan Champagne Solution Architect ------------------------------

Hi, My team and I have developed a bunch of custom handlers based solutions for our customer. While troubleshooting a recent outage, we found a bunch of "InterceptorSync::Output" warning in the IP log. This warning simply point to the last step ...

I have a customer that needs this functionality, I have opened a ticket with Genesys but they are less then helpful with the response. I need a way with C# to convert this to a playable video file. Any help would be much appreciated ------------------------------ ...