Discussion Posts

Thread Subject Replies Last Post Community
Capturing Customer Input into Participant Data in Voice Survey Flow?
   
3 7 minutes ago by Brian Jones
Original post by Srikanth k s 		Genesys Cloud - Main
AI Skill for Claude Code - Ask questions of the Platform API
   
0 10 minutes ago by Lucas Woodward Genesys Cloud - Developer Community
Is there a way or API that we can invoke only to stop Call Recording but continue to screen recording so that once agent is done with WRAP_UP Genesys can handle stopping screen recording natively
   
1 17 minutes ago by Phaneendra Avatapalli
Original post by Meegada Sreeni 		Genesys Cloud - Developer Community
Genesys bot misinterprets partial DOB "05 January" as current year 2026
   
3 20 minutes ago by Brian Jones
Original post by Anand Gangappa 		Genesys Cloud - Main
Possible improvements Genesys-Admin UI
   
1 33 minutes ago by Brian Jones
Original post by Jeroen van Norren 		Genesys Cloud - UI New Features
How to handle exceptions when invoking a Data Action in Architect?
   
2 40 minutes ago by Brian Jones
Original post by Eduardo Ortiz 		Genesys Cloud - Developer Community
Genesys Cloud Release Notes | February 16th 2026
   
0 3 hours ago by Tracy Vickers Workforce Engagement Management
Coming soon: Channel‑aware rich text editor and resizable text field in the messaging component
   
7 4 hours ago by Srboljub Stojadinovic
Original post by Mate Janos Foldi 		Genesys Cloud - UI New Features
Move agents back to on-queue based on EWT of the queue
   
1 6 hours ago by Phaneendra Avatapalli
Original post by Dhanalakshmi Vasudevan 		Workforce Engagement Management
Architect Loop: Max loop count will be updated dynamically and loop iteration will be according to the updated max count
   
2 7 hours ago by Subhajit Podder Genesys Cloud - Main
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