A place to ask questions, connect with others, and stay in the know
Summer is cooling down and the quest for education is heating up, so it's a great time to share some exciting updates! Here's a quick rundown of what's new and coming soon from the community in September:REWARDS AND RECOGNITIONWe love the time that you put into visiting the community, asking questions, and helping other Genesys users are they grow in their use of the product. To that effect, we want to start rewarding our most passionate members.GCAPFor the month of September, the community is partnering with GCAP (Genesys Customer Advocacy Program) to award GCAP points to some standout community members. How can points be earned through this promotion? By providing great content! It could be asking a thought-provoking question, posting a helpful reply, visiting the community regularly (requires signing in) or simply being a supportive and active community member. The winners will be selected by a panel of community admins and announced in next month's newsletter. If you want to nominate a fellow customer who has helped you out, feel free to email me. Until then, learn more about the GCAP program. It's free to join and easy to start earning points for valuable prizes.Free Exam Giveaway
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.