Genesys Casual

I know a lot of you have been asking when the new Trivia Tower event will be live. Today's your lucky day!!! Head over the Trivia Tower community to play. This one is a little different, folks. 1. Watch the video. 2. Answer as many questions ...

It happens to everyone. You get new software, you learn it as time goes by. Then BINGO! You figure out a hack that saves your work-life. Genesys Cloud has soooo many incredible features that customers are discovering every day. This community highlights ...

Congratulations to all finalists!! ------------------------------ Yogesh Mungekar (GCX-ARC, GC-GCP) I mostly available in IST time ------------------------------

As a Brazilian, there is no other option! Bora Brasil! ------------------------------ Arthur Pereira Reinoldes ------------------------------

I personally use Draw.io quite a bit for flow mapping/technical diagrams and Confluence for the overall documentation, requirements, and handover information. ------------------------------ Phaneendra Technical Solutions Consultant --------------- ...

Congrats !!! @Kaio Oliveira ! Well done ! ------------------------------ Carlos Gutierrez Solution Consultant ------------------------------

This is something I'm really interested in, are you able to expand on how you have it set up for bulk user updates or queue/member management for example? We spend...too long, haha, doing that manually and that sounds great! ------------------------------ ...

Welcome to the community Ami. Help us to always make the community better. ------------------------------ Kaio Oliveira GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM PS.: I apologize if there are any mistakes in my English; my primary ...

Hi Lina, I like the approach you take regarding some of the capabilities we can find in Genesys Orchestrator. Having "Ask me anything" available 24/7 is definitely a huge advantage. This intelligent assistant simplifies many of my searches and ...

Thanks, Nicole! Trivia checked 😎 ------------------------------ Yeni Paola Zapata Senior Customer Success Manager ------------------------------ ...

The movie I recently saw and enjoyed was Secret Agent; I liked it a lot. ------------------------------ Victor Soares Gerente técnico ------------------------------

I like to make a list of the things I need to do prioritizing them and also to notice the tasks I have 100% control over and those I don't. ------------------------------ Mario Cesar da Silva Sr. Customer Success Manager -------------------------- ...

Hello @Phaneendra Avatapalli. Thank you for sharing. Thank you. ------------------------------ Juliano De Paiva Genesys Analyst ------------------------------

Here in Brazil, we usually spend holidays with family, watch a series, go out for lunch, and of course, relax at home. ------------------------------ Victor Soares Gerente técnico ------------------------------