Genesys Casual

Let's have some fun reminiscing for the August Question of the Month. I have a feeling this question might bring up a lot of laughs! What's one thing you thought was true as a kid that turned out to be completely false? I'll go first - I thought ...

Thank you @Ami Defesche , much appreciated. Will definitely photos of our adventures. Have a nice day. Regards ------------------------------ Stephan Taljaard EMBEDIT s.r.o ------------------------------

I got my Bachelor's in Graphic Design and was a front-end web designer and developer for about 5 years out of college before I stumbled into Community Management with a gaming studio. I fell in love with the work and have been doing it ever since! ------------------------------ ...

Yes, I think that's exactly it a shift in paradigm from optimising where and how work is done to orchestrating who or what should do the work in the first place. And that probably changes governance just as much as the operating model ...

Did you know that a lady called Grace Hopper, and not Grass Hopper, started to use the word bug meaning 'there is something wrong in the system' as she actually find a bug trapped in her computer system. The story goes like that : The 1947 Moth ...

As a child I thought that if I ate the seed of an apple, an apple tree would grow in my tummy 😅! ------------------------------ Marian OConnell Senior Product Expert ------------------------------ ...

If I could instantly become an expert in any skill, it would be cooking. Imagine turning Maggi, half an onion, and some mystery spices into a five-star meal. 🍜👨‍🍳 ------------------------------ Akhil Akhil ------------------------------ ...

If I could instantly automate one task in my workday, it would be deciding what to eat. As a bachelor living in a hostel, choosing breakfast, lunch, and dinner takes more effort than some of my troubleshooting tickets. ------------------------------ ...

Thank you ------------------------------ Paul Paul Mason Specialist Designer - British Telecommunications PLC ------------------------------

Hi @Ivan Filho , Yes, there is a way to track agent login and logout activity in Genesys Cloud. You can generate an Agent Log In - Log Out Details report that shows exactly what you're looking for. How to generate the report: Navigate to the Agent ...

I like mine like I like my tea…. Dr. Pepper ------------------------------ Kyle Morgan ------------------------------

Very awesome! Loved the Hollow Knight ones! And the Macaw is VERY cool!! Congratz on that one!! ------------------------------ Marcello Jabur ------------------------------

What do you enjoy doing when you're not working? I'd love to hear about everyone's hobbies and interests. Whether you're into sports, gaming, cars, music, cooking, traveling, photography, crafting, or something completely unique, tell me about it! ...

Hi, Don't Stop Me Now - Queen ------------------------------ Karine Alves Project manager ------------------------------