Genesys Casual

As part of our new global Genesys.AI brand campaign, you may start seeing Genesys in more places than ever before. From airports (Keep your eyes open if you're traveling through JFK, LGA, or SFO!) to TV spots and digital displays around the world. ...

We've arrived at my favorite posting-time which is revealing our Genesys Community Rockstar(s)! I love being able to recognize those members of the community who really go above and beyond to make our forums great. This person definitely rises to the ...

Hi Everyone: Welcome to a new month of fun! Genesys has some very cool things on the horizon for you to all be excited about, the first being July's new Question of the Month: If you could instantly automate one task in your workday, what ...

I will automate the conversation deletion from the list using daily recurring events. ------------------------------ AJAY KUMAR XXX ------------------------------

Congratulations @ Arthur Pereira Reinoldes ------------------------------ AJAY KUMAR XXX ------------------------------

My favorite Genesys jacket! I wear it all the time for work, workouts, and whenever I need to stay warm. Definitely my favorite piece of Genesys swag. ------------------------------ Raphael Poliesi ------------------------------

I'm only seeing this post now... the pictures are absolutely beautiful and what a wonderful way to start the day. I love doing sport too, outdoors whenever possible, ideally by the sea, or at the gym before work. It helps me reconnect with myself, recharge, ...

It changes depending on my mood but right now it's bacon 🥓 ------------------------------ Joseph Robert Mangibin Senior Analyst, Quality Intelligence ------------------------------ ...

I go out and do a photo walk around the city. ------------------------------ Joseph Robert Mangibin Senior Analyst, Quality Intelligence ------------------------------

Hello everyone, how are you? I agree. Brazil isn't performing at its best. But there's always a chance for those who believe. It's not impossible. Let's go, Brazil! ------------------------------ Juliano Fernandes Mendes Pimentel De Paiva Genesys ...

3d🖨 : 3Dprinting 🎣 : Fishing 🐟😺🐸🐜:Nature and animals 🇬🇷 : The country i live in ------------------------------ Dimitris Lysikatos Senior Technical Account Manager ------------------------------ ...

That sounds awesome @Raphael Poliesi !I miss Brazil...I visited 10 years ago and it was the best trip of my life ------------------------------ Dimitris Lysikatos Senior Technical Account Manager ------------------------------

hi @Daniel Bernardi , welcome to the community!!! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

I'm facing the exact same limitation. I've looked through the available real-time dashboards and queue views, but I haven't found a native way to automatically display only online agents or keep them dynamically sorted at the top based on their status. ...