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  • 1.  Alert Rules

    Posted 12-13-2023 02:54
    No replies, thread closed.

    Hello,

    I made an alert rule but all the other users accept for myself won't get an notification. 

    Does anyone know what I did wrong? 


    #Roadmap/NewFeatures

    ------------------------------
    Yeliz Ozdemir
    PGGM N.V.
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  • 2.  RE: Alert Rules

    Posted 12-23-2023 00:13
    No replies, thread closed.

    Are you sure you included yourself in that rule?  Is this for users or queues in a division you don't have supervisor role for?