The Q&A Show recently sat down with Genesys Allstar Maisey Harris to tour the upcoming Analytics Workspace for Genesys Cloud. Checkout the episode below for a preview of the upcoming functionality (the demo starts at the 3:00 mark).
Have questions about the Workspace? As part of this feature's release, Maisey is hosting two Ask Me Anything (AMA) sessions in the Gensys Cloud CX Community so that you can ask pass any questions you have about the new feature her way:
- Questions Before Launch - March 22nd: noon - 2pm (EST)
- Questions Post Launch - March 29th: noon - 2pm (EST)
Remember: Anyone who asks Maisey a questions during the two AMA sessions will be entered for the chance to win a prize!
Not sure how to participate in an AMA? Read more in our Genesys Community AMA guide. To ask a question, all you have to do is post in the Gensys Cloud CX Community and Maisey will answers you ASAP! If your community notifications are turned on, the answer will appear in your email and on the forum for everyone to see.
Cheers!
Matt
#Ask Me Anything (AMA)
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Matt Lawson
Genesys - Employees
Online Community Manager
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