COVID-19 Community


Join today!
Thread Subject Replies Last Post Community
How to open an app from the agent's script workspace during a voice interaction.
   
3 22 minutes ago by Phaneendra Avatapalli
Original post by Marcus Hanna 		Genesys Cloud - Main
Genesys Cloud: AI – Digital Bots & Knowledge Certification
   
1 2 hours ago by Mateus Nunes
Original post by JESUS ZAMUDIO 		Certification and Training
Introduce Yourself! (New for 2026)
   
16 3 hours ago by Cesar Padilla
Original post by Nicole Milliken 		Welcome Community
Cloud CX: AI – GPE & GPR Certification
   
0 4 hours ago by JESUS ZAMUDIO Certification and Training
Agent going Not Responding frequently while not on queue
   
5 5 hours ago by JESUS ZAMUDIO
Original post by Eric Berkshire 		Genesys Cloud - Main
Readback of Numbers using AI Guide
   
2 10 hours ago by Brian Jones
Original post by John Eyre 		Genesys Cloud - Main
Conditional Group Activation vs Overflow Queue
   
2 10 hours ago by Melissa Palmer Genesys Cloud - Main
Introducing myself
   
2 17 hours ago by Cesar Padilla
Original post by Chantelle Fraser 		Welcome Community
Automatic Queue Assignment Following Learning Module Completion
   
6 yesterday by Marcello Jabur
Original post by Ryan Reynolds 		Genesys Cloud - Main
For Orchestrators, what activities add points?
   
0 yesterday by Joaquin Garcia Fink Genesys Casual
Showing 1 to 10 of 1000 threads (1000+ total posts)