Certification and Training

I thought the course well written and delivered briskly. Good job team. ------------------------------ Stephen Grooms Technical Account Manager ------------------------------

Hi Vignesh, Based on the Genesys Beyond information, the Learning Subscription includes one certification exam voucher for each available exam covered by the subscription plan during the one-year subscription period. It is important to note ...

Hola, @Cristian Acuna Una recomendación que me ayudó mucho es no estudiar solo pasando por los cursos, sino realmente dedicar tiempo a los tests al final de cada capítulo. Esos cuestionarios ayudan bastante a identificar qué temas todavía necesitan ...

Thanks for sharing this, Melissa! The timing couldn't be better - orchestration between Architect and Agent Copilot is exactly where we've been spending a lot of our energy lately. Looking forward to watching the recording! ------------------------------ ...

Great idea. ------------------------------ Juliano Fernandes Mendes Pimentel De Paiva Genesys Analyst ------------------------------

Olá Rafael Marciano BELISRCIANO, tudo bem? Maravilha. Obrigado por compartilhar!! ------------------------------ Juliano Fernandes Mendes Pimentel De Paiva Genesys Analyst ------------------------------

Hello @ Christopher Jaycock! I have renewed my Developer certification this year. Little has changed in the last two years. As mentioned above, there are 40 questions focused on GCP content and 20 from the API course. ------------------------------ ...

Thank you Richard, much appreciated. Regards ------------------------------ Stephan Taljaard EMBEDIT s.r.o ------------------------------

Hi Alexandre, My favorite module is AI Solutions for Customer Self-Service because it clearly demonstrates how Genesys orchestrates AI-powered use cases to drive efficiency while improving the customer experience. It shows how organizations can deliver ...

Prompts 0% - really outstanding :) Flow performance is the topic that can catch anyone off-guard. ------------------------------ Pawel Stepien Software Engineer - Senior Consultant ------------------------------