Certification and Training

 View Only

Sign Up

Community Highlights

Latest Discussion Posts

  • Olá, tudo bem com vocês? Uma das maiores duvidas minha, seria o porque que a Genesys não tem suas provas traduzidas em outras línguas. O que facilitaria o acesso aos estudos e a prova #Certification ------------------------------ Andre Costa ...

  • Welcome to the Genesys Education Ask the Expert series on Bring Your Own Interactions (BYOI)! In this ongoing Community post, @Cliff Bell , Principal Product Manager of Workforce Engagement Management (WEM) shares expert insights into ...

  • Hello! Does anyone have any great recommendations for wider outside AI reading materials to help me prep for my ceritifcation? Thank you, Laura #Certification ------------------------------ Laura Pickard Customer Success Manager ---------- ...

  • Thanks for the information ------------------------------ Shankar S ------------------------------

  • Need to more details about Partner Digital subscription and Learning Digital subscription ? #Training ------------------------------ Shankar S ------------------------------

  • Hi Camila, Practice helps a lot. That's basically how I prepared for most of my certifications. Beyond is a good foundation and covers the essential concepts, but I'd also recommend spending time practicing directly in the platform whenever possible. ...

  • Very helpful information. The workshops helped me so much. ------------------------------ Chantelle Fraser Senior CX Advisory Consultant ------------------------------

  • Hi Gina, Currently, retaking the certification means taking the regular certification again, but since you got certified a couple years ago, I'd recommend re-visiting the documention if you have the chance. In Webassessor, there's currently one Exam ...

  • I took my exams in the following order: GCP-Professional GCACS-Architect GCCD- Developer GCSC- Scripting GCAI-Chatbots. It seemed like a natural progression as I started with basic system administration then worked my way up to Developer ...

  • I'm currently preparing for this certification exam - aiming to take it by the end of this month - so found this useful and very insightful as not really sure what to expect from this exam - although I have plenty of experience of Genesys certifications. ...

Latest Shared Files

More Genesys Resources