Certification and Training

Olá, tudo bem com vocês? Uma das maiores duvidas minha, seria o porque que a Genesys não tem suas provas traduzidas em outras línguas. O que facilitaria o acesso aos estudos e a prova #Certification ------------------------------ Andre Costa ...

Welcome to the Genesys Education Ask the Expert series on Bring Your Own Interactions (BYOI)! In this ongoing Community post, @Cliff Bell , Principal Product Manager of Workforce Engagement Management (WEM) shares expert insights into ...

Hello! Does anyone have any great recommendations for wider outside AI reading materials to help me prep for my ceritifcation? Thank you, Laura #Certification ------------------------------ Laura Pickard Customer Success Manager ---------- ...

Thanks for the information ------------------------------ Shankar S ------------------------------

Need to more details about Partner Digital subscription and Learning Digital subscription ? #Training ------------------------------ Shankar S ------------------------------

Hi Camila, Practice helps a lot. That's basically how I prepared for most of my certifications. Beyond is a good foundation and covers the essential concepts, but I'd also recommend spending time practicing directly in the platform whenever possible. ...

Very helpful information. The workshops helped me so much. ------------------------------ Chantelle Fraser Senior CX Advisory Consultant ------------------------------

Hi Gina, Currently, retaking the certification means taking the regular certification again, but since you got certified a couple years ago, I'd recommend re-visiting the documention if you have the chance. In Webassessor, there's currently one Exam ...

I took my exams in the following order: GCP-Professional GCACS-Architect GCCD- Developer GCSC- Scripting GCAI-Chatbots. It seemed like a natural progression as I started with basic system administration then worked my way up to Developer ...

I'm currently preparing for this certification exam - aiming to take it by the end of this month - so found this useful and very insightful as not really sure what to expect from this exam - although I have plenty of experience of Genesys certifications. ...