Love it Paul. Swing by the demo booths at any point for additional inspiration! ------------------------------ Ben Cartridge Senior Solution Consultant ------------------------------

RE: Genessentials - Week of April 13th, 2026

Posted By Ben Cartridge 04-20-2026 05:28
Found In Egroup: Welcome Community \ view thread

Thanks for sharing! ------------------------------ Ben Cartridge Senior Solution Consultant ------------------------------

Xperience - London. 1 week out!

Posted By Ben Cartridge 04-20-2026 05:11
Found In Egroup: Genesys Cloud - Main \ view thread

We're one week out from Xperience London! And we're very excited to welcome everyone to the Tobacco Dock in London! What are you most excited about across the 2 days? Xperience London - Home #CommunityAnnouncements ------------------------------ Ben Cartridge Senior Solution Consultant - ...

RE: April Question of the Month - Earn a new badge!

Posted By Ben Cartridge 04-20-2026 04:32
Found In Egroup: Genesys Casual \ view thread

Hey Nicole! It has to be the biggest feel good song, A Day Like this by Elbow! No one can resist Guy Garvey's Mancunian charm! ------------------------------ Ben Cartridge Senior Solution Consultant ------------------------------

RE: Genessentials - Week of March 9th, 2026

Posted By Ben Cartridge 03-10-2026 09:02
Found In Egroup: Welcome Community \ view thread

Thanks Nicole! ------------------------------ Ben Cartridge Senior Solution Consultant ------------------------------

RE: Now Generally Available: Our New Transcription Engine

Posted By Ben Cartridge 03-10-2026 09:00
Found In Egroup: Workforce Engagement Management \ view thread

Fantastic! Thanks, Liore. ------------------------------ Ben Cartridge Senior Solution Consultant ------------------------------

RE: Now Generally Available: Our New Native Transcription Engine for English and Spanish dialects

Posted By Ben Cartridge 03-10-2026 08:39
Found In Egroup: Genesys Cloud - Main \ view thread

Awesome release! ------------------------------ Ben Cartridge Senior Solution Consultant ------------------------------

Agentic ecosystems will build the intelligent enterprise

Posted By Ben Cartridge 03-10-2026 08:29
Found In Egroup: Genesys Casual \ view thread

Great insight on agentic ecosystems from our CTO! https://www.genesys.com/en-gb/blog/post/agentic-ecosystems-will-build-the-intelligent-enterprise #GenesysAnnouncements ------------------------------ Ben Cartridge Senior Solution Consultant ------------------------------

RE: New UI - Menu or search?

Posted By Ben Cartridge 03-09-2026 04:48
Found In Egroup: Genesys Cloud - UI New Features \ view thread

I'm a big searcher I'm afraid. Much easier to navigate around! ------------------------------ Ben Cartridge Senior Solution Consultant ------------------------------

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RE: Xperience - London. 1 week out!