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  • 1.  FAILED TO CONNECT WITH THIS SESSION TRY AGAIN.

    Posted 02-03-2017 02:41

    Capture



  • 2.  RE: FAILED TO CONNECT WITH THIS SESSION TRY AGAIN.

    GENESYS
    Posted 02-03-2017 13:11

    @Checel Lastrilla , would you mind providing a little more context for this discussion so I can direct this to the appropriate team? 

    Thank you for your time,

    Clay



  • 3.  RE: FAILED TO CONNECT WITH THIS SESSION TRY AGAIN.

    Posted 02-28-2018 06:25

    I have a customer who is working from home and when she receives calls

     

    The follwoing error appears – Failed to connect with this session, please try again later.

     

    This error happens even though the call is being made but the agent cannot hear anything



  • 4.  RE: FAILED TO CONNECT WITH THIS SESSION TRY AGAIN.

    Posted 03-23-2018 04:37

    I am experiencing the same with a remote (work from home user) , have you found a resolution? I've logged a call with support but turn around time is really slow.

    Thanks



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    Ashton Courie

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    Original Message


  • 5.  RE: FAILED TO CONNECT WITH THIS SESSION TRY AGAIN.

    Posted 12-02-2018 17:26
    I know this was posted a while ago, but I am also experiencing this issue with a remote worker, working from home.
    Are you able to advise if there is a resolution to this problem?

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    Jordana Morrison
    Compassion Australia
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    Original Message


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