Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community. Win a prize! Major Annoucement The Community Midyear Challenge is here! Play to win some exciting prizes. Great Content Hot Threads ...

Hi Paul! We're glad to have ya! I love how you said "tsunami of info" that is totally true, and you've landed in the right place. Feel free to ask any questions you have in the Genesys -Main community , and if you want to have some fun, check out ...

Hey community...ready to play??? We just got wild with our new “Midyear Challenge, ” and it’s packed with several ways to play all through the month of July! Earn points to rise through the ranks and see if you can walk away a winner. Head ...

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community. Major Announcement The long-awaited Genesys Capacity Planning is finally here! Beta now live for the unified navigation experience ...

Boy, do we have a fun new event in our Trivia Tower community! It's all about strange outdoor festivals that you'll want to see to believe! Head over to the Trivia Tower community to play, answer the bonus question for extra points, and you ...

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community. Major Announcement New unified navigation experience coming to Genesys Cloud Beta Coming Soon! Join the UI New Features ...

Hi Norman, Welcome 😀 I look after the WEM Community for all things Workforce Engagement Management - click here and join, we have lots of information in the library, upcoming events you can join or watch past webinars, we currently have The ...

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community. Let's go! Big News Alert The new Advocacy Rewards Store is open ! Customers can now browse and cash in their GCAP points for ...

Thanks for the quick reply, Matt - prompt as always!!! That's actually what I'm doing now, but the downside is that I cannot reply to posts from my other email as it doesn't consider my email valid! As my current role as consultant is not permanent, ...

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community. Major Announcement On June 30, the Resource Center URL is changing from help.mypurecloud.com to help.genesys.cloud . This migration ...