Sorry - this one slipped by me.
You've probably already seen the new schedule, though it has changed within the past week or so.
On
https://inter.viewcentral.com/events/cust/calendar.aspx?cid=genesys&pid=1&lid=1&postingForm=calendar.aspx&cat1_id=16&location_group=North%20America&location_group=Online you can enter ICCS in the Search field, then scroll through each month to see scheduled classes. Currently it is listing two ICCS classes in North America, one in May and one in June. I'm not seeing ICCS in any other regions.
Feel free to email
education@genesys.com if you have questions about schedules or courses.
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George Ganahl
Principal Program Manager
Genesys
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Original Message:
Sent: 03-29-2018 11:42
From: Scott Williams
Subject: ICCS Certification Course - no dates!
Here is the weblink to their training courses:
https://inter.viewcentral.com/events/cust/calendar.aspx?cid=genesys&pid=1&lid=1&tstamp=1514919280573&cat1_id=16&location_group=North+America%2cOnline&keyword=Handler
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Scott Williams
Missouri Higher Education Loan Authority
Original Message:
Sent: 03-29-2018 11:29
From: Aaron Lael
Subject: ICCS Certification Course - no dates!
http://admin.viewcentral.com/events/uploads/genesys/TrainingSchedule_NA.pdf
Page 10 of this has upcoming dates for ICCS bootcamp.
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Aaron Lael
State of Utah
Original Message:
Sent: 03-29-2018 11:24
From: Jennifer Gaskins
Subject: ICCS Certification Course - no dates!
Does anyone know if the certification process for PureConnect is changing? We need to have folks certified for ICCS, but there are no courses posted. I have reached out to the Education dept, but have not yet heard back.
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Jennifer Gaskins
First Citizens Bank
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