Remove old folder(trusted certificates) on the below mentioned path and logged in CIC generated new certificate on this path and I am able to login.
C:\Program Files (x86)\Interactive Intelligence\Certificates\Client\Remote_Client
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Meraj Ahmed
The Customer Experience Lab
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Original Message:
Sent: 06-20-2018 08:38
From: George Ganahl
Subject: GenSSL
Meraj,
Please contact Customer Care so that the issue can be logged, as it appears to affect more than just your system.
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George Ganahl
Principal Program Manager
Genesys
Original Message:
Sent: 06-20-2018 08:35
From: Meraj Ahmed
Subject: GenSSL
suggestions would be greatly appreciated.
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Thanks
Meraj Ahmed
The Customer Experience Lab
Original Message:
Sent: 06-18-2018 05:57
From: Meraj Ahmed
Subject: GenSSL
Hello All,
My PC(windows10) got update, after updating it I am getting error for GenSSL.
I have updated my windows 2012 R2 server also but still its not working. Any solution?
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Meraj Ahmed
The Customer Experience Lab
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