Is there a simple way to retreive the same informations that can be found under the Peformance -> Interactions view.
(Phone, agent, datetime, wrapup, queue, campaign, outbound_contact_id).

We would like to be able to export the data, and ideally, have the same informations but retrieve through the API to be able to automate.

We have tried to work with the api, but there is so much parameters, we weren't able to get it work.

If there a place where you have samples api queries that we can base our programming on  or can you help us ?

Thanks in advance.
#Reporting/Analytics

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Guillaume St-Jean
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Currently, there doesn't seem to be, but.... please vote on this idea to try and garner some momentum for it. I, too, believe that this is needed.

https://purecloud.ideas.aha.io/ideas/CLPLA-I-555

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Angel R.
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Original Message:
Sent: 11-12-2018 10:37
From: Guillaume St-Jean
Subject: Performance -> Interactions - Export or api

Is there a simple way to retreive the same informations that can be found under the Peformance -> Interactions view.
(Phone, agent, datetime, wrapup, queue, campaign, outbound_contact_id).

We would like to be able to export the data, and ideally, have the same informations but retrieve through the API to be able to automate.

We have tried to work with the api, but there is so much parameters, we weren't able to get it work.

If there a place where you have samples api queries that we can base our programming on  or can you help us ?

Thanks in advance.
#Reporting/Analytics

------------------------------
Guillaume St-Jean
------------------------------