Genesys DX (formerly Bold360)

1 to 50 of 58 threads (140 total posts)
  Thread Subject Replies Last Post Status
DX Support Center Highlight
0 4 days ago by Anthony Romero
SSL Expiration for Support Center
3 one month ago by Anthony Romero
Original post by Jonathan Broadhurst
Knowledge Management Survey
1 one month ago by Laurie Union
API Based Entities
1 one month ago by Anthony Romero
Original post by Nicole VanWie
Email routing by thread count
2 one month ago by Heather laird
Chat bot article development
2 one month ago by Anthony Romero
Original post by Jane Palombi
New Q&A Show Talks About DX!
0 one month ago by Nicole Milliken
What's YOUR favorite feature?
0 2 months ago by Nicole Milliken
These are a few of our favorite thiiiiiings! (Watch our Intro to the Team Video, then read this!)
0 2 months ago by Allison Castelot
Join Us For Summer Trivia!
0 2 months ago by Matt Lawson
Keyword Flagging
1 2 months ago by Anthony Romero
Original post by Nicole VanWie
The Future of Digital Experiences Webinar Q&As
0 2 months ago by Coty Smith
Incoming: DX and the Future of Digital Experiences Webinar
2 3 months ago by Anthony Romero
FAQ: How do you add additional agents to your DX account?
1 3 months ago by Anthony Romero
Original post by James Cockbill
ai reports
2 3 months ago by Taras Buha
Original post by Brett Gader
GET READY: #WEMay is just around the corner!
0 3 months ago by Marcela Areiza
FAQ: Can you limit geographically who sees the chat?
1 3 months ago by Anthony Romero
Original post by Rebecca Roberts
FAQ: Can you manually add phrasings to the same article?
1 4 months ago by Anthony Romero
Original post by James Cockbill
Meet Community Team Member Nicole!
0 4 months ago by Matt Lawson
Blocking Abusive Chats
2 4 months ago by Gregory LeMay
Original post by Nicole VanWie
Channeling chats to third-party agent workspaces
4 4 months ago by Jacob Hamory
Q&A for The Future of DX Webinar
0 4 months ago by Coty Smith
Leave your review of Genesys DX to support Women's Month!
0 5 months ago by Jenna Feldman
Dashboard Tile Colors
2 5 months ago by Tom Gillen
Original post by Nicole VanWie
Your Opinion Matters Most: Feedback on Events
0 5 months ago by Rebecca Roberts
Missing EventIDs
1 5 months ago by Anthony Romero
Original post by Nicole VanWie
AI Voices Export API eventType counts
3 5 months ago by Anthony Romero
Original post by Michael VanWie
Earn rewards for your advocacy - join GCAP today!
0 5 months ago by Jenna Feldman
Mute versus Delete
1 5 months ago by Anthony Romero
Original post by Nicole VanWie
Account Integration with CloudCX
4 5 months ago by Kevin Brown
AMA Raffle Winner: February
2 6 months ago by Anthony Romero
AMA Extravaganza with Principal Product Manager Coty Smith
10 6 months ago by Anthony Romero
Original post by Coty Smith
AI
1 6 months ago by Anthony Romero
Original post by Yusuff Mohammed Unis
DX AMA Ice Breaker - What movie defined your generation?
5 6 months ago by Matt Lawson
Original post by Melissa Ly
SSO setup for Genesys DX and AI
1 6 months ago by Anthony Romero
Original post by Yusuff Mohammed Unis
AMA Ice Breaker - Favorite TV Show
1 6 months ago by Melissa Ly
Original post by Anthony Romero
DX Ask Me Anything | SEO | Questions
1 6 months ago by Anthony Romero
Original post by Shan Gaddam
Export Articles and Variations
3 6 months ago by Anthony Romero
Original post by Nicole VanWie
Nanorep.co/api/voices/v1/export question
1 6 months ago by Anthony Romero
Original post by Michael VanWie
Conversational Content Flow Question
1 6 months ago by Anthony Romero
Original post by Nicole VanWie
Join us for a weeklong Ask Me Anything event with our DX product expert! (Feb 1-4)
0 6 months ago by Melissa Ly
API Integrations
4 6 months ago by Anthony Romero
Original post by Nicole VanWie
Redirect URI's
3 6 months ago by Anthony Romero
Original post by Jacob Hudmon
Office 365 Integration
2 7 months ago by Anthony Romero
Original post by Jacob Hudmon
FAQ: What kind of attachments can be added to knowledge articles?
1 7 months ago by Anthony Romero
Original post by Rebecca Roberts
Can entries in the knowledge base be previewed?
1 7 months ago by Anthony Romero
Original post by James Cockbill
FAQ: Can I customize the button for the floating chat widget?
1 8 months ago by Anthony Romero
Original post by Rebecca Roberts
FAQ: How do you export voices from the knowledge base?
1 8 months ago by Anthony Romero
Original post by Rebecca Roberts
Welcome and How to Sign Up for the Community!
0 8 months ago by James Cockbill
Can end users send themselves a transcript of the chat?
2 8 months ago by Anthony Romero
Original post by Rebecca Roberts