Discussion

1 to 50 of 115 threads (265 total posts)
  Thread Subject Replies Last Post Status
Genesys DX Community Closure
0 18 days ago by Anthony Romero
Interaction and Bot Report
1 2 months ago by Amanda Halpin
Original post by Abdulquadir Shaikh
Genesys CX behavior after Out of the Office is turned off
1 2 months ago by Amanda Halpin
Original post by April Uran
Email | Messenger Community
1 3 months ago by Amanda Halpin
Original post by Amanda Ballard
Genesys DX (Bold360) EOL and EOS Announcement
8 3 months ago by Tim Bryan
Original post by Coty Smith
Guidance on Data Extraction
7 5 months ago by Anthony Romero
Sunday is your last day to Win!
0 5 months ago by Nicole Milliken
New Contests! Play and win!
0 5 months ago by Nicole Milliken
Showing Customer Name in chat
0 6 months ago by Abdulquadir Shaikh
manage email queues
1 6 months ago by Anthony Romero
Original post by Breno de Oliveira Braz de Jesus
Chat Canned Message Export Options
1 7 months ago by Gregory LeMay
Original post by Tim Bryan
We need your IDEAS to holiday shop for kids!
0 7 months ago by Nicole Milliken
Reporting question for Bold chat.
1 9 months ago by Anthony Romero
Original post by Heather laird
Are you an inventor? Tell us about it!
0 9 months ago by Nicole Milliken
Bold360/Nanorep Code Removals
0 9 months ago by Coty Smith
Bold360 Agent API 'runReport' - How to Specify Multiple Groupings
1 10 months ago by Anthony Romero
Original post by Nicole Pero
CX synonym equivalency
3 10 months ago by Anthony Romero
Original post by Brett Gader
Meet the Community Rockstars in this exclusive interview!
0 one year ago by Nicole Milliken
Thumbs up/down on Bold chat AI.
2 one year ago by Anthony Romero
Original post by Heather laird
Nominate A Community Rockstar Today!
0 one year ago by Nicole Milliken
EOL Future Planning Frustrations
1 one year ago by Anthony Romero
Original post by Nicole VanWie
New Welcome Community Contest! Win A Prize!
0 one year ago by Nicole Milliken
March Madness Brackets are LIVE!
0 one year ago by Nicole Milliken
Final Day to get your Oscars Ballots In!
0 one year ago by Nicole Milliken
Chatbot sanboxed iframe
2 one year ago by Tanmoy Bagchi
Fun Upcoming Events - Win a Prize!
0 one year ago by Nicole Milliken
Architecture
1 one year ago by Anthony Romero
Original post by Pradeep Kanna
Participate | Genesys User Research | Feb 2023
0 one year ago by Heather Roth
Agent Videoconferencing?
2 one year ago by Nicole VanWie
Friday is your last chance to WIN!
0 one year ago by Nicole Milliken
BC360 email fonts
4 one year ago by Heather laird
So many ways to WIN!
0 one year ago by Nicole Milliken
DX Resource Center
1 one year ago by Anthony Romero
Original post by SURESHKUMAR MAHALINGAM
Guess Our Year-End Numbers & Win a Prize!
0 one year ago by Nicole Milliken
A Happy Holidays Card Contest!
0 one year ago by Nicole Milliken
The Q&A Show: A Genius Holiday Experience
0 one year ago by Nicole Milliken
Articles muets / Suppression d'articles
1 one year ago by Anthony Romero
Original post by Adrien Ransbotyn
Font change
1 one year ago by Anthony Romero
Original post by Heather laird
AI to Agent Chat History
2 one year ago by Nicole VanWie
Agent Alerts for Chat
3 one year ago by Anthony Romero
Original post by Nicole VanWie
Big Buy Brainteasers Trivia starts Wednesday! Win big!
0 one year ago by Nicole Milliken
Smart Advisor
3 one year ago by Heather laird
New users
4 one year ago by Heather laird
Upcoming and Current Contests with Big Prizes!
0 one year ago by Nicole Milliken
Rockstar Inductees - Electrifying Halloween Edition
1 one year ago by Nicole VanWie
Original post by Matt Lawson
Agent Unavailable Messaging
2 one year ago by Nicole VanWie
Chatbot chat abandon rate
4 one year ago by Anthony Romero
Original post by Arianna Russo
EOY Trivia Just Started
0 one year ago by Matt Lawson
Closed: Genesys Cloud Digital Agent Workspace Beta
1 one year ago by Anthony Romero
Original post by Coty Smith
Chat window option to Send transcript to Customer
4 one year ago by Nicole VanWie