Genesys DX (formerly Bold360)

1 to 18 of 18 threads (40 total posts)
  Thread Subject Replies Last Post Status
API Integrations
4 yesterday by Anthony Romero
Original post by Nicole VanWie
Conversational Content Flow Question
0 2 days ago by Nicole VanWie
Redirect URI's
3 2 days ago by Anthony Romero
Original post by Jacob Hudmon
Office 365 Integration
2 10 days ago by Anthony Romero
Original post by Jacob Hudmon
FAQ: What kind of attachments can be added to knowledge articles?
1 18 days ago by Anthony Romero
Original post by Becky Roberts
Can entries in the knowledge base be previewed?
1 one month ago by Anthony Romero
Original post by James Cockbill
FAQ: Can I customize the button for the floating chat widget?
1 one month ago by Anthony Romero
Original post by Becky Roberts
FAQ: How do you export voices from the knowledge base?
1 one month ago by Anthony Romero
Original post by Becky Roberts
Welcome and How to Sign Up for the Community!
0 one month ago by James Cockbill
Can end users send themselves a transcript of the chat?
2 one month ago by Anthony Romero
Original post by Becky Roberts
What languages are supported by the Genesys DX AI?
1 2 months ago by Anthony Romero
Original post by Becky Roberts
FAQ: What are the Charts Under Traffic?
1 2 months ago by James Cockbill
Original post by Becky Roberts
FAQ: Best Practices for the Chat Introduction Message
1 2 months ago by Anthony Romero
Original post by Becky Roberts
What topics would you like to see at our webinars & AMAs (Ask Me Anythings)?
0 2 months ago by Coty Smith
Introduce Yourself!
1 2 months ago by Melissa Ly
Original post by Matt Lawson
FAQ: In the Agent Workspace, how do I start a co-browse session?
1 2 months ago by Anthony Romero
Original post by Becky Roberts
FAQ: Is there a way to search previous chat transcripts?
1 2 months ago by Anthony Romero
Original post by Becky Roberts
FAQ: Does Genesys DX interface with all websites?
1 2 months ago by Anthony Romero
Original post by Becky Roberts