Certification and Training

Thread Subject Replies Last Post
GCX-GCP Exam
 
Certification Community Certification Genesys Cloud Training
   
19 21 hours ago by Tracee Baddley
New Webinar on WFM and the HRIS Technical Blueprint
 
Certification Community Genesys Cloud Training
   
0 2 days ago by Melissa Talamonti-Clark
New Supervisor AI features for Quality Management
 
Certification Community Genesys Cloud Training
   
0 2 days ago by Melissa Talamonti-Clark
Genesys direct Support with Certification ?
 
Certification Community Other/Not Sure
   
3 5 days ago by Morris Mbae
Original post by Christian Sedlmeier
New Supervisor AI features for Speech and Text Analytics
 
Certification Community Genesys Cloud Training
   
0 9 days ago by Melissa Talamonti-Clark
New eLearning Release: Get Started with CX as Code in Genesys Cloud
 
Certification Community Genesys Cloud
   
0 22 days ago by Maria Davidson
Webinar Enhancing Customer Experience with Virtual Agent
 
Certification Community Genesys Cloud Training
   
5 22 days ago by Robert Sterner
New Webinar Recording on Virtual Agent Available
 
Certification Community Genesys Cloud Training
   
0 22 days ago by Robert Sterner
Updates to Journey Management: Journey Analyzer eLearning
 
Certification Community Genesys Cloud Training User Created   JourneyAnalyzer   JourneyManagement
   
0 04-03-2025 by Lindsay Scarpaci
Agent Training Update!
 
Certification Community Training
   
1 04-03-2025 by Amy Cowan
Original post by Annie Kingston
Showing 1 to 10 of 296 threads (842 total posts)