Certification and Training

11 Entries
 
 
3 days ago
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5 days ago
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#Other/NotSure

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22 days ago
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Hello, 

I'm learning Genesys Cloud and have been given Admin access to a lab. 


I've created a user under 'People  & Permissions', yet no users appear there.


The user accepted ...

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one month ago
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#Other/NotSure

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one year ago
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Update your Profile in Webassessor
We would like to request that all certification holders update their profile in webassessor.com. If you work for a partner, you must use the email ...

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one year ago
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Perpetual or Lifetime Certifications from ININ were no longer valid as of March 31/2019. All PureConnect certification holders who currently have a certification expiring March 31/2019 ...

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2 years ago
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Genesys Certification Guide updated on 23rd May 2019
The purpose of this guide is to provide interested audiences with a summary of available Genesys University certifications and ...

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2 years ago
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Taking a GCA PureCloud or GCPS Certification Exam

 Genesys Certified Associate or Presales Certification leads to higher quality performance, recognized credibility, and greater ...

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2 years ago
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Recertification and Retake Policy
The purpose of this guide is to provide interested audiences with the Genesys University certification exams retake policy information.

Link to ...

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2 years ago
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Taking a Certification Exam Guide
Genesys Certified Associate, Professional or Presales Certification leads to higher quality performance, recognized credibility, and greater customer ...

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