A place to ask questions, connect with others, and stay in the know
PureCloud Q&A Show - Episode 3 Questions:
A call is about to go to voicemail but got pickup by an agent (with walkthrough) - 1:28
Community Password Reset (with walkthrough) ...
Welcome to our First Deep Dive!
Sometimes George gets a little overzealous in his explanations/walkthroughs and can't be used in our episode. Some of these outtakes will be available ...
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.