Genesys Cloud CX: Advanced Architect Flows 2024

Overview This 1-hour webinar introduces you to advanced concepts of Genesys Cloud CX Architect. Content On this webinar, you will learn about: · - Preferred Agent Routing · - Conditional Routing and · - Predictive Routing Date: 28. May 2024 Duration: 1 hour Delivery Type: Presentation with instructor demonstrations Target Audience: Ideal for Contact Center Administrators Prerequisites: A basic knowledge of Genesys Cloud CX is recommended. Zoom registration links for 28. May 2024 Time Registration link 11:00 AM in Eastern Time (US and Canada) 4:00 PM in the United Kingdom 5:00 PM in Amsterdam, Berlin, Rome Session link Notes: When registering, you can easily switch the time zone to get your local start time. After registering, you will receive a confirmation email containing information about joining the webinar. #Other/NotSure

Genesys Cloud CX: Advanced Architect Flows 2024

Overview This 1-hour webinar introduces you to advanced concepts of Genesys Cloud CX Architect. Content On this webinar, you will learn about: · - Preferred Agent Routing · - Conditional Routing and · - Predictive Routing Date: 28. May 2024 Duration: 1 hour Delivery Type: Presentation with instructor demonstrations Target Audience: Ideal for Contact Center Administrators Prerequisites: A basic knowledge of Genesys Cloud CX is recommended. Zoom registration links for 28. May 2024 Time Registration link 11:00 AM in Eastern Time (US and Canada) 4:00 PM in the United Kingdom 5:00 PM in Amsterdam, Berlin, Rome Session link Notes: When registering, you can easily switch the time zone to get your local start time. After registering, you will receive a confirmation email containing information about joining the webinar. #Unsure/Other