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Last Call: Genesys Cloud Architect Workshop

  • 1.  Last Call: Genesys Cloud Architect Workshop

    GENESYS
    Posted 01-14-2021 09:24
    We have just a few spots remaining for an upcoming Genesys Cloud Workshop on Thursday January 21st from 9am - 5pm CST! Due to the limited availability, please sign up before the end of the day on Friday, January 15th.

    To sign up, please contact our Beyond Support Team beyond@genesys.com. Details below!

    Creating a Secure Call Flow using Genesys Cloud Architect

    Overview
    During this interactive one-day workshop, you will learn how to create call flows that will allow your customers to enter their sensitive information securely during an interaction with your contact center. This routing will ensure you are in compliance with certain legal requirements, as well as enable you to give your customers the confidence to trust your handling and protection of their personal information. Come ready for discussion, discovery, and hands-on exploration in a unique workshop format!

    Prerequisites: Genesys Cloud Architect Course
    Audience: Anyone looking to implement the secure capture of data such as payment information when utilizing an IVR
    #Training

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    Jeff Ritter
    Genesys Beyond
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