Certification and Training

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  • 1.  Not able Training in pure connect

    Posted 09-07-2020 08:01
    Dear All

    Good Day
    How can i get training in pure connect . I have registered in geneyes university and choose the courses unfortunately i am not able to view the videos kindly support me and give me guidance i have to study and get the certificate as soon as possible
    #Certification
    #PureConnect

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    Alrumikhani Al-Rumikhani
    Individual Only Contact Account
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  • 2.  RE: Not able Training in pure connect

    Posted 09-08-2020 19:09
    kindly suuport

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    Alrumikhani Al-Rumikhani
    Individual Only Contact Account
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  • 3.  RE: Not able Training in pure connect

    GENESYS
    Posted 09-13-2020 12:34
    Hi Alrumikhani,

    "Genesys University" is now "Genesys Beyond" and we have moved to a new Learning Management System.

    Here is the link to our course catalog. You may filter training by product type and instruction type. Take a look at the PureConnect catalog and contact us if you require any further assistance.

    https://beyond.genesys.com/explore/search




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    Sheela Sridharan
    Program Manager - Certifications
    Genesys University
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  • 4.  RE: Not able Training in pure connect

    Posted 09-13-2020 21:27
    Dear Sheela Sridharan

    unfortunately when i select pure connect i can not find any results as shown in the picture . if there is an other way to view pure connect lectures kindly guide me your support is highly appreciated




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    Alrumikhani Al-Rumikhani
    Individual Only Contact Account
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  • 5.  RE: Not able Training in pure connect

    Posted 09-13-2020 21:44
    Dear Sheela Sridharan

    I am happy to announce that i am able to get  search results on pure connect product as  shown in the picture but i think there is some payment i should do  first then i will be able to view the pure connect lectures content how can i finish the payment process ?


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    Alrumikhani Al-Rumikhani
    Individual Only Contact Account
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  • 6.  RE: Not able Training in pure connect

    Posted 09-13-2020 21:54
    As you can all see when i order a quotation the website does not process my order as shown in the picture kindly support


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    Alrumikhani Al-Rumikhani
    Individual Only Contact Account
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  • 7.  RE: Not able Training in pure connect

    GENESYS
    Posted 09-14-2020 14:02
    Hi,

    After you request a quote, our Sales team will get in touch with you within 2-3 working days with the price quote.


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    Sheela Sridharan
    Program Manager - Certifications
    Genesys University
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  • 8.  RE: Not able Training in pure connect

    Posted 09-14-2020 21:20
    Dear Sheela Sridharan

    Good morning

     I did request a quote last week so kindly can your seals team check my account and the quotation status?

    Thanks 


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    Alrumikhani Al-Rumikhani
    Individual Only Contact Account
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  • 9.  RE: Not able Training in pure connect

    GENESYS
    Posted 09-15-2020 00:35
    Hi,

    I have passed on your details to our Sales team. They will get in touch with you.

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    Sheela Sridharan
    Program Manager - Certifications
    Genesys University
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  • 10.  RE: Not able Training in pure connect

    Posted 09-13-2020 21:46
    Dear
    I have an other question is there any free lectures i can start with ?

    Thank you 


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    Alrumikhani Al-Rumikhani
    Individual Only Contact Account
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