Genesys Multicloud CX

 View Only
Discussion Thread View
  • 1.  Meet Melissa, new to Genesys!

    GENESYS
    Posted 06-30-2021 14:10
    Edited by Melissa Ly 07-06-2021 14:16

    Hey Genesys Members, my name is Melissa ~ your new Online Community Specialist!


    I'll be working with Matt Lawson and am looking forward to being part of your Genesys Experience. 

    For any member who introduces themselves below this post…. get an additional entry in the Search Term Poll Contest…which now has a $25 gift card reward if selected! All logged-in participants who guess the correct answer in the Search Term Poll are entered into the drawing.

    Good luck, excited to be meet you all!

    -

    Cheers!

    Melissa Ly

    Genesys Employee

    Online Community Specialist  


    #Unsure/Other

    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------


  • 2.  RE: Meet Melissa, new to Genesys!

    GENESYS
    Posted 07-01-2021 09:17
    Hey Melissa!

    Welcome to the team! My name is Matt and I'm the Online Community Manager for Genesys. If anyone is ever visiting, I work out of the Genesys office in North Carolina and would love to say hey.

    In my spare time, I love hanging out with my wife and our new dog Marty. I would share a picture, but I don't want to risk breaking the internet.

    I'm 100% jealous of your sticker collection. Makes me think of my Funko Pops which have now been quarantined in the office for 1.5 years. I hope they are getting along, making new friends, and don't miss me too much!

    Cheers,

    Matt

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 3.  RE: Meet Melissa, new to Genesys!

    Posted 07-01-2021 11:31
    Welcome Melissa -

    I can tell you I certainly appreciate this space.  One of the places, I'm able to hear of other customers' business challenges and perspectives on how they are using the tools.

    -Austin

    ------------------------------
    Austin Brigham
    WHIRLPOOL CORPORATION
    ------------------------------



  • 4.  RE: Meet Melissa, new to Genesys!

    GENESYS
    Posted 07-01-2021 15:21
    Hey Austin,

    It's great to meet you, thanks for the warm welcome!

    When it comes to business challenges and perspectives, have any stood out in particular?

    I'm definitely curious about how you interact with Genesys Engage Cloud day to day.

    Cheers,
    Melissa


    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------



  • 5.  RE: Meet Melissa, new to Genesys!

    Posted 07-02-2021 07:58
    Good morning Melissa,

    Glad to meet you Melissa and welcome to the community.    Matt's done a great job but I'm sure you will add another perspective to this group.  I second's Austin's comments about the community; It's been a great place to ask questions and get other's real-world insight into how they are using the system.


    Regards,

    Davide

    ------------------------------
    Davide Giglio
    FCA US LLC
    ------------------------------



  • 6.  RE: Meet Melissa, new to Genesys!

    GENESYS
    Posted 07-02-2021 08:49
    Davide, that's wonderful to hear. I'm excited to be part of this community with everyone.  So nice to meet you!

    Cheers to community!
    Melissa

    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------